If you have any questions about PIP assessment questions on mental health, please let us know and the team will gladly answer your questions. Of those who did not feel they were able to explain the impact of their condition fully, nearly half (45 per cent) felt that the assessor was not listening, seemed uninterested or was not showing understanding of their condition. PIP telephone assesment today. Simply use the buttons below to share on your social network. This analysis provides an estimate of the relationship between each of these variables and a claimants assessment preference, while controlling for the other variables included in these models. For both genders, predicted probabilities of preference for video assessments were very low, at 14 per cent for women and 12 per cent for men. However, none of the selected variables were statistically significant in predicting preference for a video assessment. The most common reasons reported were issues with the assessors behaviour (29 per cent) and having insufficient or limited time to understand and/or provide answers to the questions (21 per cent). This appointment letter will be given by Atos & Capita. These predicted probabilities may therefore differ from the percentages presented in the section above, depending on the extent to which the co-varying factors influence the relationship between the key characteristic of interest and a claimants channel preference. How are mental health and money worries linked? Asked as an open question in the survey. Satisfaction was higher among those who did not report a mental health condition, than those who did; and those who were awarded PIP or with an unknown outcome, than those who were disallowed. In brief Almost one in five respondents recorded their assessment call, some others regretted not doing so. The sample was again stratified by age, gender and assessment outcome drawn randomly within strata to represent the population of claimants receiving telephone assessments during this period. 64 Posts. If youre in the armed forces or a close family member of someone who is, the rules on living and registering in England, Wales or Scotland isnt practised. If your overall health is getting better, your award will be minimized or stopped. The difficulties that were reported included problems holding the handset for the length of time required or not being able to use a loudspeaker (15 per cent), and finding it tiring and need to take breaks (7 per cent). All percentages cited in this report are based on the weighted data and are rounded to the nearest whole number. When asked if anything could have improved their experience of the assessment, around half of PIP claimants (51 per cent) and three quarters (72 per cent) of those undergoing WCA did not feel any changes were necessary. What does the assessor observe during the PIP assessment? Here, only the PIP assessment outcome was a statistically significant predictor of channel preference. Over half (56 per cent) of claimants across both surveys said they would be comfortable conducting an assessment via a video call. Email: psi@nationalarchives.gov.uk. What do you put on a PIP form for depression? Eight in ten (80 per cent) of claimants recalled previously experiencing a face-to-face assessment, particularly if they were taking part in a reassessment (96 per cent), but also those submitting a new claim (64 per cent). The aims of the research were to explore claimants: PIP is a benefit for people with a long-term health condition or disability. What do you put on a PIP form for depression? Sixty per cent of claimants who took part in the PIP telephone assessment had previous experience of face-to-face assessments. Always explain how doing something would make you feel afterwards and the impact it can have on you if you had to do it repeatedly in a short period. Ninety-five per cent of claimants agreed or strongly agreed that they were able to explain how their health condition or disability affects their daily life. The health professional has already read your PIP form with the supporting evidence that you have to provide about your medical condition. new claimants were more likely to say they generally that they found it easier and more comfortable than attending a face-to-face assessment (70 per cent). Those who were awaiting further assessment or had a stated preference for face-to-face assessments were less likely to feel they were able to explain (91 per cent and 86 per cent respectively). Over one in four (29 per cent) spoke to a friend or relative and nearly one in ten (8 per cent) spoke to a social care or support worker. Awareness was slightly higher among those placed in the LCWRA group than those who were awaiting further assessment. Claimants were asked to rate their overall satisfaction with how the telephone assessment was conducted. Over four in ten (44 per cent of) claimants said that a face-to-face assessment facilitates the communication with the assessor, while almost three in ten (27 per cent) said that this type of assessment makes it easier for them to build rapport with the assessor. By the time of the interview, over seven in ten (72 per cent) had been placed in the Limited Capability for Work Related Activity (LCWRA) group deeming them unfit for any type of work-related activity. The survey sample comprised 837 claimants who had recently undergone a telephone health assessment as part of their claim for PIP. Most commonly this was in a letter (71 per cent), and nearly one in four claimants (24 per cent) reported receiving a telephone call. The frequency of the other requests was too small to report on the outcome quantitatively. | Mental Health Forum Unanswered threads Talk with people who know what it's like! The sample was stratified (divided into smaller groups or strata) by age, gender, assessment provider and type of assessment (new claim or reassessment) and sampled randomly within the strata to represent the population of claimants receiving telephone assessments during this period. You can also answer yes if you meet one of the following conditions: Here is another sample PIP assessment question on mental health: Do you need help from another person, guide dog or specialist aid to get to a location that is unfamiliar to you?YesNoSometimes. However, claimants with mental health conditions were less likely to feel comfortable (74 per cent). Again, logistic regression was used to understand better the factors that explain claimants preference for each of the three assessment channels over the other channels or having no preference. For those undergoing WCA gender was also a predictor of preference. The work coach will take into account the claimants health condition or disability when considering what work-related activities and availability for work are included in the Claimant Commitment. When making a claim for PIP, individuals make an initial call to provide DWP with initial information and complete a questionnaire detailing how their condition affects them. You are going to go through some activities in the PIP assessment with questions on mental health and these kinds of activities last for 60 minutes: You can learn more about what goes on in a psychological examination by buying this book on this website. An example of data being processed may be a unique identifier stored in a cookie. Around three quarters (76 per cent) of claimants reported no difficult topics. Unweighted base: Claimants who were uncomfortable with video assessments only (n=342). Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Claimants were also asked whether they experienced any other practical difficulties during the call. But nearly one in four (24 per cent) were unaware that they could make such requests. Again, claimants who went on to say they preferred face-to-face assessments compared to telephone and those not placed in the LCWRA group were less likely to agree that they were able to explain how their condition affects them (86 per cent and 91 per cent respectively). You will be required to talk about how your condition affects you despite detailing it in your PIP form. More than half of the claimants (54 per cent) chose telephone assessments at this question, while a quarter (26 per cent) preferred face-to-face assessments. Those who had no previous experience of a face-to-face assessment or who had been disallowed PIP were more likely to say they would have liked more information. Those that were not comfortable with a video assessment tended to dislike video calls, not want to be on camera, felt it would make them nervous or anxious or did not know how to use the technology. Its based on the results of over 250 responses to our readers survey which is still open. Before attending your PIP assessment, there are several things you should consider to help you prepare. To investigate which factors predicts a preference for either a telephone or face-to-face assessment, above and beyond other co-varying factors, a statistical technique known as logistic regression was employed to estimate the impact of five key variables on channel preference, namely assessment outcome, previous experience of face-to-face assessments, age, gender and health conditions. As noted previously, some of this latter group may have received a decision on their assessment by the time of the survey interview. Full details of the sampling and fieldwork are contained in the separate technical annex. Isabel Taylor You are most welcome to join today! To prepare adequately for your PIP assessment, we advise that you do the following before the assessment: You can request back the money you spend travelling to and from your PIP assessment. When then asked which of the three channels they would prefer for an assessment, 15 per cent of claimants changed their preference to a video call. Unweighted base: all respondents (n=1133). About a third (36 per cent) of claimants who were awarded PIP gave the same response. Over one in eight felt it would help them show the effects of their condition (15 per cent) or simply felt they were used to video calls (13 per cent). The final achieved number of interviews was 837. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. Sarah Cheesbrough. You can ask for an adjustment of your appointment date for your PIP assessment with questions on mental health by calling your assessment provider using the contact number in the appointment letter. When your PIP award ends, you will need to revalidate you eligibility if your long-term condition is getting better or worse. Claimants who said that they would feel uncomfortable or very uncomfortable with having a video assessment were also asked for their reasons. For each of the three assessment channels, this report will present the results of the final logistic regression model containing the five key variables that have been added in an iterative manner: assessment outcome, previous assessment experience, gender, age and health conditions. The PIP assessment is an opportunity for you to talk about how your condition affects you - it's not a diagnosis of your condition or a medical examination. Most claimants across both surveys (PIP- 83 per cent, WCA - 87 per cent) experienced no technical difficulties during the call. Nonetheless, predicted probabilities suggest that telephone assessments remained the most popular for applicants both with and without a mental health condition. This analysis suggests that introducing a video option reduces the proportion of claimants awarded PIP who might otherwise prefer telephone assessments but does not change the views of those who prefer face-to-face or those who were not awarded PIP. Ask if you can make an audio recording of the assessment. Claimants with mental health conditions were more likely to feel uncomfortable about video (53 per cent, compared with 40 per cent of those with no mental health conditions). Others mentioned improvements in the assessors behaviour, needing to talk to someone who understood their condition or having someone to support them on the call. Women were more likely than men to say that telephone assessments are easier and more comfortable (69 per cent, compared to 58 per cent respectively). Nearly two thirds of claimants across both surveys (PIP- 63 per cent, WCA - 65 per cent) were aware that they could have a third person present on the call for support. should she ring pip and update them about this they make a decision?england Women had a strong preference for telephone assessments over face-to-face even after controlling for other characteristics. Around two thirds of claimants (63 per cent) were aware they could be joined by another person. The PIP assessment is an opportunity for you to talk about how your condition affects you - it's not a diagnosis of your condition or a medical examination. However, these figures should be taken as indicative given the small number of claimants involved. Claimants with mental health conditions were more likely to say they would be nervous or anxious (32 per cent) and that they did not want to be on camera (24 per cent). Figure 45 shows that, after holding all of the other model variables constant, the estimated probability of a claimant placed in the LCWRA group preferring a telephone assessment was 70 per cent compared to only a 15 per cent probability of still preferring a face-to-face assessment. Those who were awarded PIP tended to express higher levels of agreement with the two statements. If you plan to travel by car, you can claim back the cost of parking and a price per mile (e.g. You can deal with someone you dearly loved who has a terminal illness by buying this book on this website. Helping you understand, manage & improve your mental health and money issues. Claimants with mobility issues who did not feel comfortable with video were less likely to report it would make them nervous or anxious (14 per cent) but were concerned about explaining their condition fully (9 per cent). Note: Some claimants provided multiple responses. They do send out text messages for appointments yes. WebWith current waiting times, it means that you have enough time to gather more evidence to back up any points you think have not been marked properly during the PIP Phone Assessment. Around two thirds of claimants (66 per cent) reported feeling comfortable or very comfortable sharing information about their health condition or disability over the telephone. PIP & mental health; PIP appeal process; to the assessment room and how far you walked (you see some bizarre estimates), how you handled your ID, what eye contact you made with them, whether you looked tense, anxious, withdrawn, etc, how you were dressed, how you took off any coat, etc. This free money management tool is specifically for people on Universal Credit. Daisy2016 Forumite. The PIP medical assessment consists of several parts and will last on average, 60 minutes: Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. Unweighted base: Claimants who felt they could not explain their condition only (n=51). The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. Claimants who said that they would feel uncomfortable with having a video assessment were asked why they held this view. However, about one in five (21 per cent) said they would have liked more information about what would be covered. Views expressed in this report are not necessarily those of the Department for Work Daisy2016 Forumite. For PIP claimants only the assessment outcome was a significant predictor of claimants preference from a choice of three channels - claimants with an assessment award were more likely to prefer telephone over face-to-face assessments. About one in eight (16 per cent) had issues with the type of questions or how they were asked. If you would like to know more about DWP research, email socialresearch@dwp.gov.uk. 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