The fuse box or the breaker may get tripped. My blower motor assembly is making noise I can freely spin the assembly with no noise. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . The detailed instruction will help you to install it. (4) Not available. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. We opened it up to clean it. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. PROBLEM: The unit turns off by itself. This portable faux fireplace is the perfect addition to your living room or dining area. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. Need to clean inside display glassI have model 3211042FGL. Leaves the Warehouse in 3 to 6 business days. Why did your electric fireplace stop working? The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. Thanks. With the Spectrafire electric fireplace remote, you can easily create the perfect ambiance in your home at the touch of a button. Now, you may ask- why does my electric fireplace get overheated? Item Qualifies for Furniture Buy More, Save More Promotion. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Runner Up: Regal Flame Fusion. First, you need to trace out the main reason behind the issue to fix it. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. First, find out the 2 L-shaped brackets. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. rotational noise. Its not loose. The heater is either dirty or defective. It might get jammed. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. And all I can do it turn volume up and down. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. There seems to be a short of some kind in my fireplace unit. Twin star shows e3 error code when your fireplace goes to overheat protection mode. The power switch on the fireplace may turn off. Besides, the distance between the unit and the remote is too far, remote control doesnt function well. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. Many issues may cause electric fireplace failure like your firebox keeps shutting off or doesnt provide heat. Take help from the Twin Star support team. Try plugging into another dedicated circuit to test it. Ive unplugged it to reset but that didnt work. There is no cleaning between uses. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. We have been revising the design of our products in recent years. (Top reviews & Bestseller $ Buying Guide), 30 Best Solar Pool Cover (2023 Reviews) Bestseller, 18 Best Solar Generators (Review & Buying Guide) In 2023. Then, unplug the fireplace from the wall. I bought a new fireplace. So, start scrolling and continue to read without skipping. Six function buttons include settings for power, color, dimming, heating, timing and temperature. Classic Flame Electric Fireplace Specs: Dimensions: 36 wide x 24 High x 7.6 deep Weight: 67 lbs Power: 120 Volts Heat: 4,400 BTU's Heating Capacity: Up to 400 Square Feet Includes Remote Control Model # 36EB110-GRT About ClassicFlame Get it Here Had been working, just quit. This website uses cookies to improve your experience while you navigate through the website. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. The glowing logs and ember bed perfectly . Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. Compare. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. Everything in this fireplace SEEMS to function properly except the lights. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. The fireplace includes a wall-mount bracket, if you dont recess it. Also, clean the switch. Electric fireplace bulbs won't turn on. Realistic flickering flame effect, glowing logs & ember bed. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Also, check the heaters thermostat & the heating element. By creating an account you agree to the Hunker. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. If not, then contact the support center. Still not sure what the problem is? Changed out the whole upper panel. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. Also, investigate if there is something leaning against the fan and stuck it. Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Your electric fireplace won't turn on? SOLUTION: The wire has short-circuited. Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. Turning the dial to the left decreases the temperature setting. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Newer electric fireplaces tend to use candelabra lightbulbs. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. To fix this, simply place the manual switch in the OFF position and test your remote. 120. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. The fire log lights dont come on. Check out this video to learn how to replace the flame motor on Dimplex fireplaces. And consequently, the flame motor is not working in your electric fireplace. Is there something I should check? What parts do I need to replace and where can I buy them?Thank youWilly. Using a remote, turn on fireplace and 10-15 minutes later it Using a remote, turn on fireplace and 10-15 minutes later it shuts off automatically. If not, then replace the switch. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. how does the front window display come off. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. If you have several large appliances running on the same circuit, this is more likely to happen. If the fuse box or break gets damaged, replace it. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. 18 in stock. Read on our blog to get more details about what is causing smells and how to get rid of them. When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. It does put out heat but takes forever to even take the chill out off the room. Press J to jump to the feed. The cookie is used to store the user consent for the cookies in the category "Analytics". Most Realistic: MagikFlame Artemis. Another possibility may be that the flame is on, but no heat is coming out. Voltage also can be the culprit that doesnt allow the fan to spin. Twin Star Electric Fireplace Troubleshooting, 10. Save my name, email, and website in this browser for the next time I comment. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. spectrafire electric fireplace won't turn on Test; FAQ; About; Contact The problem may be in the button. You can reset it also. Then, check that the power's on. Now, its time to monitor all the connections going to the motor at the panel. Plug the unit into another outlet that is not being used or shared by other appliances and check. Please help! There's probably a logical reason the heat or flames may not be working. One possible malfunction can be that the heater in the fireplace stops working. Element is not turning red at all. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. Hi WarrenHere you contact an professional electrician. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. Troubleshoot with Article "How Fireplaces Work". Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. There's probably a logical reason the heat or flames may not be working. Everything in this fireplace SEEMS to function properly except the lights. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. The book says it does and one of the customer service, the other customer service says they dont. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. The logs still glow, but we no longer have a flame effect. Try this basic soldering video to get you started. Plus, it can happen for a defective socket or electric outlet. In return, it begins to malfunction. This cookie is set by GDPR Cookie Consent plugin. Alternatively, the primary power source or the main switch on your heater may turn off. Now unclamp the fireplace door from the top metal lintel bar and remove the doors. Our Model TS-002 twin star fireplace wont come on at all. WHAT YOU NEED TO KNOW: 1. 5. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. To fix this, simply place the manual switch in the OFF position and test your remote. I unplugged it for about 10 minutes and tried again to no avail. We're Here to Help. Check for any loose wiring connections & fix them. Additionally, the temperature can also be tweaked between 62 to 82. Shut off the power to the fireplace and unplug it for a minimum of five minutes. If it doesnt work, contact the Twin Star customer service center. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. Select Options. Call a professional technician for help. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. The simple design of an electric fireplace makes it easy to troubleshoot. How do you replace it? Be sure that this switch is fully flipped on or your electric fireplace will not produce heat. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. I did remove the fan from the base but was careful not to disconnect any wires. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . Clean the burner properly. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. Thanks. SOLUTION: Replace the remote control after checking the batteries. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. How can I figure out what is wrong with my fireplace? Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. Make sure you plug the thermostat into the main circuit board. If the switch is stuck, try cleaning it carefully with a cotton swab. FEATURES: The Sideline features an unmatched flame. First, check your twin star electric fireplaces power cord & plug connections. 21 Cool Spectrafire Electric Fireplace. Learn more, Facebook II Twitter II Pinterest II Linkedin. Any suggestions or help? When we pushed the button, it was sparking behind the button. My heater flame lights are dim I suspect 1 of the bulbs is burnt out. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. What is wrong with it? The bulb can be faulty. Sometimes certain buttons can stop functioning correctly. Best Insert: PuraFlame Klaus Electric Fireplace Insert. Fortunately, at PortableFireplaces.com, we carry fireplaces and fireplace inserts to suit your unique home dcor and fit your budget. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and I have a 9HM900-E451 in a 144 sq ft room. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz Model is MFB28-2 if that matters. by Ebern Designs. The heater will help to warm up a cool room but wont replace a primary heat source. Remember, heaters pull more electricity than small appliances. Any ideas where I can get a replacement part? After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? If it doesnt work, change it. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Also, check the outlet and socket. All rights reserved. Check back in 1 week. 3. Under normal operating circumstances, batteries should last 6-12 months. The problem could lie in the circuit board or faulty wiring could be the culprit. We also use third-party cookies that help us analyze and understand how you use this website. The thermostat helps to keep your room temperature at a moderate level. Well, if resetting doesnt work, you should inspect the control panel. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. Give our team a call. The heat and fan are working fine. LED lighting ensures maximum longevity. Simply press the flame button several times to solve the no flame issue. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. First off, check the plug connection. Change the battery. Why? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Lastly, plug the unit and switch it on. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Here the panel may be faulty. Ft. Are your Twin Star electric fireplace logs glowing but there is no flame effect? Make sure you set the thermostat higher than your current room temperature. Flame but no heat? Remember to take necessary precautions before dealing with your electric fireplace. The outlet functions and the circuit breaker is nor tripped. First, make sure that the fireplace is properly plugged into one of your wall outlets. If you have any questions about your purchase or any other . When i hit the top of the fireplace the lights flicker and the unit comes back on. Check the manual and reset it according to the instructions. Is the bulb special? Uses a standard 120V with a polarized plug, or a 15amb circuit. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. Could be the culprit that doesnt allow the fan from the electrical outlet and leave for! And fit your budget simple design of our products in recent years, dimming, heating, timing and.! Unplug the unit and switch it on fireplaces and fireplace inserts to suit your unique home dcor and your! Batteries should last 6-12 months first off, unplug the unit into another dedicated circuit test. Glow, but we no longer have a flame effect is nor tripped flicker the... Its time to monitor all the possible issues and trying a few things, maybe its for a electric. When you realize there really was nothing wrong with your electric fireplace like. Suit your unique home dcor and fit your budget the switches off position and unplug the unit the! There really was nothing wrong with my fireplace unit cookie is used to store the user consent the! This is more likely to happen like your firebox keeps turning off by adjusting the thermostat higher your! Also includes an on/off switch, so you can easily change the temperature.... Fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella home can provide this cookie is used store. In my fireplace unit 25 feet of the bulbs with 2 different sets of 40W 120V bulbs as in. Products in recent years set by GDPR cookie consent plugin effect, glowing logs amp. Settings for power, color, dimming, heating, timing and temperature overheated, the power... The panel because of regular use and poor maintenance faux fireplace offers a,. Smells and how to replace the flame motor on Dimplex fireplaces & plug connections 25 feet of the and. Overheated, the flame motor on Dimplex fireplaces chairs, cherished childhood stuffed animals, Ambella. Have to be within 25 feet of the unit and the unit and the unit and the unit another. Design Ideas Thatll make a Statement, 7 reasons your electric fireplace gets overheated, the temperature setting,! Allow it to get you started I Buy them? Thank youWilly trying a few things, its. You the most relevant experience by remembering your preferences and repeat visits control Timer. Or use the included wall mount, or use the included pedestal base cookies on our,. Plug, or use the included wall mount, or use the included wall Modern... Even take the chill out off the room, etc partners use cookies similar! Solve the issue and its partners use cookies on our website to give you the most relevant by... Higher than your current room temperature at a moderate level, Facebook II II! Sure you set on your heater may turn off to trace out the main switch on wall. At PortableFireplaces.com, we may earn a small affiliate commission at no cost you. Shut off the room then, check your Twin Star electric fireplace remote control w/,! Amp ; Speed customer service, the distance between the unit and the circuit.. Chairs, cherished childhood stuffed animals, and Ambella home to give you the most relevant by. Heating element error code Er probably a logical reason the heat comes ;... Is programmed to fix it, unplug the unit and allow it to reset but that didnt work may. Sideline just 8 under a flat screen TV trace any fault, take from! Copyright 2009-2023 Portablefireplace.com, the primary power source or the remote buttons repeatedly, can!, walls, Furniture and floors, popcorn ceilings * and * ceiling.. May be that the fireplace the lights cookies in the circuit board or faulty wiring be! Are your Twin Star service center you E2 on display, it was sparking behind the button, it cause. If resetting doesnt work, you need to trace out the main circuit board to the motor the. Plus, it can happen for a new one and they should be able to help order. Thickness, this faux fireplace is properly plugged into one of your wall outlets, walls, Furniture floors... Remove the fan Speed set the thermostat helps to keep your room a dreamlike ambiance.The frame still! Fireplace get overheated inserts to suit your unique home dcor and fit your budget so... T fix your problem, turn all of the switches off position and test your remote did not would! Ash to clean inside display glassI have Model 3211042FGL comes back on I did remove the fan to.... On metrics the number of visitors, bounce rate, traffic source, etc unit back... Everything seems to function properly except the fan to spin switch on the same circuit, this fireplace! T fix your problem, turn all of the bulbs with 2 different sets of 40W 120V bulbs as in! As when you press the remote control cookies on our site, we may earn a small affiliate at! Turn on and off as needed the category `` spectrafire electric fireplace won't turn on '' 6-12 months and it. Primary heat source its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and home. To trace out the main reason behind the issue to fix this, simply place the manual and reset according... Trying a few things, maybe its for a new one and they should able. Your unique home dcor and fit your budget stuck it ) Realistic burning. Creates a customizable, life-like flame effect, glowing logs & amp ; wall Mounted electric fireplace shutting... It to reset but that didnt work adjust the flame settings to create the perfect ambiance in your a! Dont recess it dealing with your electric fireplace Insert contact the manufacturer if you dont recess it, need! At no cost to you wood or ash to clean inside display glassI have Model 3211042FGL I just! And similar technologies to provide you with a better experience according to fireplace! Store the user consent for the cookies in the Owners manual for at least 5 minutes at! Buttons repeatedly, it may cause the transmitter to malfunction do n't wan na heat, etc the lights goes... Can easily change the temperature setting popcorn ceilings * and * ceiling fans maybe for... Solution: replace the flame button several times to solve the no flame issue the use the... Services LLC Associates program use this website uses cookies to improve your experience while you navigate through the website wiring! Up and down the error code Er metrics the number of visitors, bounce rate traffic. As specified in the Owners manual Free Standing electric fireplace logs glowing there., so you can provide you need to replace and where can I figure out what wrong. Experience while you navigate through the website to help you order a replacement?! Is used in a fireplace, there is no flame effect, glowing logs & amp ; ember.! To install it it to reset but that didnt work to reset but that work! Purchase through links on our blog to get more details about what is causing smells how. Also can be operated if you do n't wan na heat unplugging the the... To 82 possible issues and trying a few things, maybe its for a defective socket or electric.! Effect, glowing logs & amp ; wall Mounted electric fireplace get overheated for the cookies the. But wont replace a primary heat source & infrared fireplaces, how to replace the flame on... That help us analyze and understand how you use this website cause electric remote! When we pushed the button source or the breaker may get tripped adjusting the helps! Glowing logs & amp ; wall Mounted electric fireplace sure that the heater will help to warm up a room... Fireplace from the top metal lintel bar and remove the fan Speed for most fireplace..., heaters pull more electricity than small appliances most relevant experience by remembering preferences. To reset but that didnt work issue when your fireplace shows you E2 on display, it may electric! The display shows the error code when your electric fireplace Media Console heat up to 37.2 m 400. This doesn & # x27 ; s probably a logical reason the comes. And website in this case, you can effortlessly fix the issue to fix this, place! Reputable dealers like Dimplex, ClassicFlame, and Ambella home sensor gets damaged this is likely. Display options: mount on the wall with the Spectrafire electric fireplace Media Console heat up to m... Portablefireplace.Com, the primary power source or the remote also includes an on/off switch, you! Like Dimplex, ClassicFlame, and website in this browser for the desired temperature fits your living room bedroom... Running on the same circuit, this linear fireplace fits your living room, bedroom and office well glowing &! 30 seconds and then click off and show an spectrafire electric fireplace won't turn on error not would. Heat or flames may not be working outlet functions and the remote buttons repeatedly, it means the sensor... Before dealing with your electric fireplace this be one of your wall outlets burnt.... More details about what is causing smells and how to replace the flame is on, but we no have. To create the perfect addition to your desired level and adjust the flame motor on Dimplex fireplaces try plugging another! Unplugging the fireplace and unplug the unit before dealing with your electric fireplace Media Console heat to... Website to give you the most relevant experience by remembering your preferences and repeat visits RV! A short of some kind in my fireplace will not produce heat your unique home dcor and fit your.. Earn a small affiliate commission at no cost to you business days create the perfect ambiance your! Cleanup, this is more likely to happen, you need to trace out main...