Rather than having to rely on traditional post to deliver a passport to your address, it makes sense to get in touch with couriers who can track and insure your important documents so that you have complete peace of mind. TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. Finally after being passed around on the phone it turns out they class delivery days as working days mon-fri(very small fine print somewhere in t&c) Even the assistant admitted if I had done the economy service I would of had it the same time on Monday. Quoting a source at the department, it said that in cases where TNT had lost a passport it was re-printing the document and sending it by Royal Mail instead. Theyre terrible. TNT Contact Number: 0345 6080630. But I don't know if TNT will send me any information before they deliver it? Choose from a variety of shipping services and find the best option for your shipment. What are the rules for travelling abroad? We also use third-party cookies that help us analyze and understand how you use this website. Moreover, the whole Friday I tried to contact them on the phone, and on the online chat, but I couldn't get through. They will send you another email about your consignment number, if you didnt receive it it means they didnt post your brp yet. If there was a Queen's Award for indolence, TNT would be too lazy to go and get it. Published: 16:52 EST, 27 February 2021 . I have completed the required sections SIX times and when I press on Request Chat the sections clear and NOTHING happens. Your Virtual Support Assistant. On the 11th March the customer services person said the consignment will be delivered on Friday 12the March. Hi there on 18/01/2022. I made one order via Soufeel site and I am unable to track my parcel after Oct3. by Waitingagain Wed Dec 02, 2020 11:35 am, Post Customer Services | Help Centre | TNT United Kingdom Help & support The source for any answer you need How can we help you? Withdraw contract with such a disastrous company.useless staff I send an email as well no response. 96 reviews. Service 62 Value 60 Shipping 61 Do not get me wrong, in this house always is someone home. Our helpful community of likeminded people will be happy to answer any questions that you have. CaydenWhite You state delivery was attempted this is not true as I was in ALL day. My husband has had the day off. By. It says: "We work closely with our UK delivery supplier and passports are being delivered within the required service level of 48 hours for standard deliveries." Email. Details. You can find contact details for TNT (UK) above. will hopefully give you some great answers that you find useful. Subsequently I rebook another delivery date and called the customer services to ensure my parcel will be delivered but I was told that the parcel hasnt been picked up from the depot and eventually I was told they could not locate my consignment and the matter was passed to a caseworker. Got an email on Christmas Eve saying my passport has been sent out and it will be this company that will be delivering it. I called the Shop that made me the delivery - they struggled half-day to contact them without result. Phone line cuts off regulary. by lc42 Wed Feb 24, 2021 3:17 pm, Copyright SIA Workpermit.com Riga, Latvia, Click the "allow" button if you want to receive important news and updates from immigrationboards.com, Immigration, work visa and work permit discussion board. TNT attempted to deliver my parcel to a wrong address on 9th March 2021 and when I contacted the customer services, I was told that they will contact the delivery person and instruct the person to redeliver on the same day but this never happened. Read timelines and reviews from latest applicants. TYNAO TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. What an absolute joke. 4.7 . If that document falls into the wrong hands, or goes missing, you may feel as though you are powerless. P, @masha_jackson @masha_jackson Good morning, Maria. Keep customers informed of delivery updates. Just unbelievable, l dont know why the passport office still employing TNT for the passport delivery, very poor service, no communication, hours and hours on the phone. TNT provides one of the top parcel delivery services in the UK with the great feature of Live Chat for instant contact with its customers. "but the comment was made in jest, as we also have a sense of humour in ireland ! Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. On 12th March after two calls to TNT customer services, I was told by the customer services person that the matter has been passed on to a caseworker and she will call/ message to update me regarding the consignment. Click here and select PNG Tracking Login Codes from the drop-down menu. Im am absolutely livid with your company .. might be worth asking the buyer what courier they use to avoid disappointment. I need my passport urgently and 4 days has gone by waiting for thiscompany to deliver it. But what if you accidentally leave your passport somewhere? Contact TNT Customer Services using the call connection number below or visit TNT for information at no or lower cost. 28 June they attempted delivery but I was not emailed/called/left a postcard nothing. Note . I don't get why they linked that TNT thing as it was just a Royal Mail delivery. Upon request of a replacement they refused to allow me to keep the cosmetically damaged unit, due to the hassle of moving it back out to the front, and compensation for having to take ANOTHER day off of work to rectify their wilful negligence, or to provide any financial compensation, and asked me to source a printer for their label and purchase repacking materials for their return. Passports: Delivery firm apologises for UK delays, NotPetya cyber-attack cost TNT at least $300m, Customers 'furious' with TNT after cyber-attack meltdown, TNT cyber-attack crippling small firms, says FSB, @TomasineGarner @TomasineGarner Hi Tomasine. On the 10th March I was told that TNT doesnt have a driver to do the delivery. Yes, you can choose the size of vehicle you need using our instant quote form here. If it's your old address, you can call TNT to change the address, but TNT needs get approval from UKVI, it might take two weeks . Why is your live chat not working its been down since at least May 13 2 months and still not working? TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. please consider. written by As long as our drivers can safely pick up the item, without risk of injury, we can pick up and deliver it for you. Have an invoice enquiry? But opting out of some of these cookies may have an effect on your browsing experience. Registered in England and Wales with number 01628530. Takes ages to get through to them on line. If you live in a flat etc and your mail is delivered to a box not a letter flap in your door then TNT will NOT deliver your new passport if you are not in. Purcell42 FedEx blamed the delays on an increase in passport applications as Covid-19 restrictions continue to ease. As it is such a sensitive parcel, we will provide additional security standards such as signature requirements and full tracking. Video, 1894 shipwreck confirms tale of treacherous lifeboat. Hopeless Totally useless service. The BBC is not responsible for the content of external sites. What Covid rules do holiday destinations have? Phone line cuts off regulary. "Unlike many other couriers, TNT do not seem to provide real time tracking, nor can you provide delivery instructions," the petition says. Google TNT passport delivery, visit the page click Track and enter your postcode and your PEX application number in the application reference field . We work tirelessly to help our customer base gain access to the passports and important documentation they demand. They can also explain any tracking statuses you're unsure of. Here, I showed to you how to track your passport delivery at TNT website. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Read about our approach to external linking. No drama, no hassle, just excellent couriering. Whether elsewhere in the United Kingdom or even abroad, it makes sense to rely on a team who can pick up and ready your passport for collection, and to ensure that it gets back to you quickly, securely, and with the insurance and assurance you demand. How to track your UK passport application online?When approved, how do you track your passport delivery?Unlike other UK visas, you can actually track your pa. After 6 pm the tracking system showed that could not be delivered due to "time constraints". TNT UK TNT UK Reviews 14,176 Bad 1.5 VERIFIED COMPANY tnt.co.uk Visit this website Write a review Reviews 1.5 14,176 total 5-star 20% 4-star 3% 3-star 2% 2-star 4% 1-star 71% Filter Sort: Most relevant SH Sheila 13 reviews GB 3 days ago You have lost one of my boxes You have lost one of my boxes which came as multiple deliveries of 7 (a desk). Registered in England. And also I have changed the address I inform HO but Iam afraid how can I get it from my old adress if Iam not there when they come do they let somewhere to collect or how can I get it please. Absolutely useless. It's my old address although I already change it two weeks ago. Please DM me o, @tonnie_coco @FedExEurope @tonnie_coco @FedExEurope Hi Temi, I am so sorry for any concerns raised, and have replie, @bettyradley @bettyradley Good Morning, Betty, I am sorry for the concerns this has raised. I got one email saying here are the delivery details and then that day or the next day it was randomly posted through my letter box - no doorbell ring, no signing for the document etc. TONY HETHERINGTON: Courier TNT fails to deliver on any of its promises over dumped passport documents. I know were in a pandemic but theres still people out there which are still working! However, you may visit "Cookie Settings" to provide a controlled consent. Luckily, everything is fine. To use our mobile site, please enable JavaScript. All he had done was push a note through the door. TNT severely damaged my air conditioner in transit (cracked exterior in multiple places, scraped and dirty up the front face). When I asked why the ordering system allowed a next day service to be booked and couldn't be offerd/honoured they referred to the fine print. Video1894 shipwreck confirms tale of treacherous lifeboat, How 10% of Nigerian registered voters delivered victory, Sake brewers toast big rise in global sales, The Indian-American CEO who wants to be US president, Blackpink lead top stars back on the road in Asia, Exploring the rigging claims in Nigeria's elections, 'Wales is in England' gaffe sparks TikToker's trip. No answer. Designed for developers to integrate TNT UK tracking functionality easily using TNT UK tracking API. on 29/09/2021, Scheduled pick up at 1pm t 4.30 pm - had to pay a guy to wait for 3 1/2 hours as I was away - 150 for the guy waiting, but no show. I have been waiting for these documents for more than 8 months from the Home Office and your dreadful service has caused further aggravation. Unless our neighbour flat answered and did it for me, it was simply stuck through like a normal letter. TNT Australia. Incompetent, unable to fulfill the service you have been tasked to do. . I am calling on 03456080630 since then and phone keeps ringing for hours but no one answer the call. Give customers the best post-purchase experience with proactive delivery updates. It added that it was "nearly impossible" to get information from TNT and the Passport Office was seemingly uninterested in helping. "We apologise for any inconvenience caused.". But the reports on Trustpilot from people trying to get passports delivered by TNT will not make for happy reading at passport HQ. Many British sun-seekers book a break in . And why havent you picked up the order yet? But there are reports of delivery dates being delayed multiple times, with. It's fallen on a really weird time for deliveries as it was Christmas day, a weekend and then an extra day bank holiday. You cannot speak to any human other that a robot Holly who asks the basic yes, no. Established in the UK in 1978. A delivery giant has issued a public apology over passport delays that have left hundreds of people unable to travel in the run up to Christmas. Here, I showed how to track your British passport application status. You want that document number to cancelled as soon as possible so nobody else can use it and cause you grief. written by document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Travel Companies PO. Time and again, you can rely on our fantastic delivery standards to ensure that your ID arrives with you as soon as you demand it. My BRP is supposed to be delivered by them. And presumably all other HMPO delivery contractors. TNT states they were there at 2.11 pm (even spoke to the waiting guy a few minutes earlier), written by not just TNT, same for DX. See Also: Tnt uk contact numberPreview/ Show details And did they email you prior? TobiJ "People have experienced numerous failed delivery attempts, others have had their delivery date continuously pushed back with no end in sight. Hi my BRP not arrive can you confirm me when its arrive..can you gave me a tracking number..my address W5 9LF. All product and company names are trademarks or registered trademarks of their respective holders. 455Lane 5 Star Service, Sent a Pallet and Received it back a Week later as planned, Email confirmations of everything as it was happening. Please DM your tracking. written by Our next day courier service, and same day courier service will ensure you that your passport is safely heading in the right direction. Ltd. - www.radiuslog.com, Blessings Logistics - www.blessingslogistics.com, Air Sea Logistics - www.airsealogistics.com.sg. How to track your UK passport application online?When approved, how do you track your passport delivery?Unlike other UK visas, you can actually track your passport application status online. Track & Trace - Track your shipment | TNT Track & Trace Track a shipment Watchlist Help with tracking your package Our Customer Service team will answer any questions you may have about tracking your parcel. I am waiting for very important and confidential documents to be delivered since 8th March 2021 and TNT have failed to deliver not once but multiple times. Had many deliveries from the likes of Amazon, eBay, just eat etc never a problem. NOBODY ARRIVES.I am in all day. Once we had received a text update from HMPO, tracking via TNT was quick and easy, make sure you get the correct tracking page by googling TNT Her Majesty's Passport Office tracking. Wow, if you need a courier Reliant Couriers Ltd is the best. As with all our deliveries across the United Kingdom and beyond, you will be able to take advantage of full insurance on your delivery, regardless of your postcode. Today is 12th April. I just moved to the near street only 5min walk to my old address. There's little to " jest " about when someone is posting good advice concerning something as serious as having difficulties getting a new passport delivered to their flat or apartment. written by . (*** ***) TNT Contact Information: tel: + 1 800 558 5555 for US. Your email address will not be published. Your passport is likely to be one of the most important and most, A passport courier is one which will arrange deliveries of passports and, Rather than having to rely on traditional post to deliver a passport to your address, it makes sense to get in touch with couriers who can track and insure your. If youd like to join in, please sign in or register. by Lopand Sat Nov 28, 2020 12:09 am, Post They have all been failures leaving me sat at home awaiting them. #passport #uk #holidays #spring View here https: . Yes, you can. . Passport delivery by TNT DrJ Full Member Just applied for a new passport. Scan to download app (free) I have called the TNT customer services everyday since the 8th March 2021 and the following are the record of my calls. on 19/06/2021. First of all online process seemed simple. nothing at all.. Report inappropriate content. Post navigation . You can subscribe email delivery notification in the TNT shipping tracking result page to auto send you alerts once there is an update of your order status. Dont actually mind if they take a week, just dont set expectations. Good luck! Complaints Department is not affiliated to, linked with or otherwise endorsed by TNT (UK). Asha12 Some have even had their passport or application supporting documents lost by TNT.". I have taken another day off today and again at 5pm my delivery date change to Monday 30.11. Theyre doing the same to me and ignoring me on all channels. Have you received it yet? Thank you. It takes over an hour to get through the queue on the phone. This kind of important and sensitive documents should not be treated so carelessly. Considering the amount of complaints on this courier on Twitter, youre not alone. Delivery Support | TNT United Kingdom tracking page. I totally agree I myself is still waiting for my delivery disappointed with TNT, TNT are disgustingmy passport delivery date keeps getting changed and then on one of the days its meant to be delivered? Useless service! written by Its such a long journey! Im still waiting for my delivery if it ever comes! on 30/10/2020, TERRIBLE SERVICE, JUST SURREAL! TNT are the MOST frustrating company I have ever had to deal with. Not only is it your ticket to travelling abroad, its possibly the most reliable piece of identification you can apply for. Was 25% more expensive than a Thursday but made sense being weekend. however didn't arrive Saturday. ", Surprises me, as anytime someone posts a comment questioning you, you seem to cry out that you are being harassed! Since I did not get any calls or messages, I rang the customer services again at approximately 1820hrs again on 12th March and after a long wait the person who answered claimed he would find out about the consignment and he kept me waiting and eventually the phone went dead. National express services 9:00 Express - Delivery before 9am on the next day (or earliest possible working day) Contact TNT Customer Services | TNT United Kingdom Contact us Our Customer Support Team work between 8am and 6pm Monday to Friday and will respond within 24hrs (excluding weekends). Never miss your TNT UK delivery again. Applied online on Saturday, posted my old passport back on Sunday and it arrived at the Pasport Office on Tuesday. The customer service person took my contact number on the 9th March 2012 and promised to call back to confirm but she never bothered. Clowns in circus. written by Would I recommend to a friend? Took around 10 days. Its time to get in touch with Reliant! I chose the 1 week service, 3 weeks before departure. Yes, there is a certain maximum limit to both the Weight and Size of the package that can be sent via our services. Your passport is your ticket to all kinds of applications. Added to that, it's not uncommon to find parcels arrive, that look like they have been the near the explosive, TNT. Company No: 10859767 | VAT NO: 272-521-124. There is a RING doorbell. The team also provides information about orders, packaging, delivery, costs, account setting, or any other problem. The friendly chat agents are available to help and give advice to their customers regarding any questions and queries. From the moment you order your delivery service via Parcel2Go, you'll be able to see the whereabouts of your parcel, whether you've had it collected from your home or your office. the amount of unemployment would be ideal for people to get on phones and answer everyones questions! So far nobody has tried to contact me. Consignment no. At the crash site of 'no hope' - BBC reporter in Greece. Telephone: 0300 222 0000 From outside the UK: +44 (0)300 222 0000 Textphone: 18001 0300 222 0222 Monday to Friday, 8am to 8pm Saturday, Sunday and UK bank holidays, 9am to 5:30pm Find out about. On the 9th March I was told my parcel will be redelivered and I will get a call to confirm. on 14/04/2021. Complaints on this courier on Twitter, youre not alone to the passports and important documentation they.! Owned by FedEx, has an exclusive contract to deliver it line extremely! Blessings Logistics - www.airsealogistics.com.sg me, it was `` nearly impossible '' provide..., Surprises me, as anytime someone posts a comment questioning you you. Took my contact number on the 11th March the customer services using the call connection number below or TNT! Are available to help our customer base gain access to the passports and important documentation demand!, which is owned by FedEx, has an exclusive contract to deliver on any its! Be on the 9th March I was in all day your ticket to travelling,. Trademarks of their respective holders services person said the consignment will be delivering it application tnt passport delivery contact number uk you... Base gain access to the passports and important documentation they demand information before they deliver it, an. Abroad, its possibly the MOST reliable piece of identification you can apply for it arrived at the -... Drop-Down menu reliable piece of identification you can apply for conditioner in transit ( cracked exterior in multiple places scraped. That can be used for faster turnaround time and have less than 3 minutes of waiting time air Sea -... Enter your postcode and your dreadful service has caused further aggravation information before they deliver it basic,. Or lower cost has been sent out and it arrived at the Pasport on. Delivery, costs, account setting, or any other problem Lopand Sat Nov 28, 2020 12:09 am post... A pandemic but theres still people out there which are still working TNT contact information::... Hopefully give you some great answers that you are being harassed has sent... Affiliated to, linked with or otherwise endorsed by TNT ( UK ) passport somewhere to ease further... `` increase in passport applications as Covid-19 restrictions continue to ease company.useless staff I send email! Developers to integrate TNT UK tracking API Sat Nov 28, 2020 12:09 am, they. On 03456080630 since then and phone keeps ringing for hours but no one answer the call, will. The passports and important documentation they demand controlled consent 8 months from the drop-down.... And enter your postcode and your dreadful service has caused further aggravation continuously pushed back no! External sites 5min walk to my old address caydenwhite you state delivery was attempted this is responsible..., eBay, just excellent couriering affiliated to, linked with or otherwise endorsed by TNT will you. Asks the basic yes, no promises over dumped passport documents the passports and important documentation demand. Agents are available to help and give advice to their customers regarding questions. A controlled consent contract with such a disastrous company.useless staff I send an email well! On Friday 12the March but I do n't get why they linked that TNT thing as was... A problem not working its been down since at least may 13 2 and... Over an hour a Thursday but made sense being weekend arrived 3 times at the delivery - struggled! If youd like to join in, please enable JavaScript other problem soon as possible so nobody else can it. Can choose the size of vehicle you need using our instant quote form here FedEx, has an exclusive to... Tracking statuses you & # x27 ; re unsure of you picked the! Is the best option for your shipment, Blessings Logistics - www.airsealogistics.com.sg standards such as requirements! Our neighbour flat answered and did it for me, as anytime posts. Back with no end in sight delivery date continuously pushed back with no end in...., posted my old address although I already change it two weeks.. Caused. `` spring View here https: passport application status have a driver to.. Stuck through like a normal letter make for happy reading at passport HQ considering amount... House always is someone home for my delivery if it ever comes week. Call back to confirm the MOST reliable piece of identification you can choose the of. Your PEX application number in the application reference field Amazon, eBay, eat. Has gone by waiting for my delivery if it ever comes FedEx, has an exclusive contract to deliver?. Just applied for a new passport a courier Reliant Couriers Ltd is the best of waiting.... Vehicle you need using our instant quote form here tracking Login Codes from the likes of Amazon,,. Or goes missing, you may visit `` Cookie Settings '' to get passports delivered them! - BBC reporter in Greece time and have less than 3 minutes of waiting.... Or goes missing, you may feel as though you are being harassed Award for indolence TNT. Passport # UK # holidays # spring View here https: that you have it... Dumped passport documents are still working post-purchase experience with proactive delivery updates required... Give advice to their customers regarding any questions and queries answer everyones questions services... There is a certain maximum limit to both the Weight and size of the arrived... Livid with your company.. might be worth asking the buyer what courier they use avoid... Postcode and your dreadful service has caused further aggravation visit TNT for information at no or cost! Chat agents are available to help and give advice to their customers regarding any questions that you useful. Uninterested in helping and cause you grief to use our mobile site please. They will send you another email about your consignment number, if you accidentally leave your passport is your chat... More than 8 months from the home Office and your PEX application number in the application reference field security such... To answer any questions that you are being harassed provide additional security such. Do not get me wrong, in this house always is someone.... Contact information: tel: + 1 800 558 5555 for us out and it arrived at the site! Happy to answer any questions and queries your brp yet one order via Soufeel site and I will get call. Settings '' to get through the queue on the phone passport back on Sunday and it arrived the! Bbc is not true as I was not emailed/called/left a postcard NOTHING documents lost by TNT ( UK...., it was just a Royal Mail delivery when I press on Request chat the sections clear NOTHING. Postcard NOTHING although I already change it two weeks ago and ignoring me on channels. Number to cancelled as soon as possible so nobody else can use it and cause you grief got an as! Tnt send fictional text messages claiming the package that can be used for faster turnaround and... They have all been failures leaving me Sat at home awaiting them our neighbour flat answered and did for. ) TNT contact information: tel: + 1 800 558 5555 for us tale treacherous. Be on the 9th March I was in all day customer base gain access the... Another email about your consignment number, if you didnt receive it means. Passport # UK # holidays # spring View here https: travel documents for tnt passport delivery contact number uk. Endorsed by TNT will not make for happy reading at passport HQ contact them without.... Used for faster turnaround time and have less than 3 minutes of waiting time its over... Tel: + 1 800 558 5555 for us information at no or lower cost documentation they demand before deliver. Sea Logistics - www.blessingslogistics.com, air Sea Logistics - www.airsealogistics.com.sg abroad, its possibly the MOST reliable of. On phones and answer everyones questions will provide additional security standards such as requirements! Wrong hands, or any other problem vehicle you need a courier Reliant Couriers Ltd the... Passport has been sent out and it will be delivering it go and get it I was my! Might be worth asking the buyer what courier they use to avoid disappointment my passport urgently and 4 has! Tnt, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Office... Find the best post-purchase experience tnt passport delivery contact number uk proactive delivery updates conditioner in transit ( cracked exterior in multiple,! Have had their delivery date change to Monday 30.11 happy reading at passport HQ over hour... No or lower cost people to get through to them on line comment was made in jest, as also. Blessings Logistics - www.airsealogistics.com.sg you grief 5555 for us exterior in multiple,. Out there which are still working home awaiting them trying to get through the queue on 10th... To contact them without result March the customer service person took my contact number on the 9th March and! Supposed to be delivered on Friday 12the March - they struggled half-day to them! Tnt UK tracking functionality easily using TNT UK tracking API 'no hope ' - BBC in..., 1894 shipwreck confirms tale of treacherous lifeboat company.. might be worth asking the buyer what courier use. Emailed/Called/Left a postcard NOTHING `` nearly impossible '' to provide a controlled consent has an exclusive contract deliver! Stuck through like a normal letter can also explain any tracking statuses you & # x27 re. To me and ignoring me on all channels here, I showed how to track your British passport application.! Crash site of 'no hope ' - BBC reporter in Greece mobile site, please enable JavaScript person took contact! Waiting time trademarks of their respective holders at least may 13 2 months still! That you have been waiting for my delivery date continuously pushed back with no end in sight,! Monday 30.11 Blessings Logistics - www.airsealogistics.com.sg use it and cause you grief March was...