You'll get your money back and another fan gets to go to the show. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. Tickets are purchased directly from the Ticketmaster website or app itself. It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. Universal makes it easy for guests to modify their tickets by adding it as a feature on their official app. You did it! The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. 3. Is Universal CityWalk Free? When this happens you'll see "resale not available" next to your tickets. 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. 392260 Views Oct 21, 2022 Article. Ticketmaster has made it safe and easy to transfer tickets you can't use, or tickets purchased for friends and family, directly from your account. If, for any reason, such collection is unable to be completed and a further collection slot needs to be booked and/or a "missed collection" charge is charged to us by the relevant carrier, we may seek to recover such charges from you. After the switch, you will enter the email address you use to access the community in order to reset your password. BUYER TERMS (BUYING AND USING RESALE TICKETS). Step 2 Select YES when asked if you want to reclaim your ticket (s). We have also written more articles on Ticketmaster to Fix the some common Ticketmaster issues, How Ticketmaster Waiting Room/Queue work and help you out to book tickets in optimised way. Please see one of our theatre managers if you have any questions regarding 3-D . The Truth About Admission Fees. For some events ticket exchange time could be 48- or 72-hours notice(You would be able to see this details on my tickets section itself). Why Cant I Resell My Tickets on Ticketmaster, Ticketmaster Transfer Not Working, How to Fix, How to Fix Oops Something Went Wrong Error. You can send an email invitation with a link to transfer your tickets and if the recipient accepts your offer, the tickets will be placed into the recipient's Ticketmaster account. If you contact Universal and cant change your reservation, its probably because your ticket is invalid. 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. (e) You must not list duplicate, counterfeit or stolen tickets. If you cant use your unnamed/undated tickets, youre better off keeping them or gifting them to someone else. Tickets price would be automatically set as your purchased tickets price. 10.7 Where Resale Tickets are being fulfilled by way of "Collection" (either from us or the relevant event box office), such collection may be subject to certain conditions and restrictions (including that you may need to present proof of your identity). That's it, your tickets will be listed on Ticketmaster. If you can't exchange your tickets, you may be able to sell them. Administrative and handling fees of 2,5 per ticket apply. fully guided tours; guided private tours; self-guided tours; testimonials; about us 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. Administrative and handling fees of 2.5 per ticket apply. For more information about ticket reselling on Vivid Seats and to see if you qualify, click here. Our Motto is: Lets Connect the World Better. 9.3 Sellers may also increase or decrease (within certain boundaries) the Sale Price of listed Resale Tickets at any time prior to an order being submitted. Policies set forth by our clients, including venues, teams and theatres generally prohibit Ticketmaster . 5.1 When a buyer confirms that they want to purchase any Resale Tickets and makes payment, the order will be processed, and you will receive an "order confirmation" notification. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. What is a CluedUpp event? What is the Ticketmaster refund and exchange policy? Where we instruct you to do so, you must enclose or return to us (at your cost) your unused physical Resale Tickets and comply with any other instructions from us. However, sometimes the event organiser will request that tickets are not resold. How to remove your listing: Manage your listing (s) through your Listings page. 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. Re: Possible to change ticket dates at Universal and Disney? Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. When you sell your tickets on Ticketmaster, it may take some time for the tickets to be transferred to the new user and the additional time for payment to be processed. As for new tickets you will have to buy tickets for the date you would like to attend. If an error results in an incorrect order confirmation being issued, we will notify you as soon as possible and reserve the right to cancel the order without any further liability. 5.11 You may use buyers personal data strictly for the purpose of fulfilment of Resale Tickets only and for no other purpose whatsoever. No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. In such circumstances you grant us and/or the seller permission to provide your booking details for the purposes of assisting you to collect the Resale Tickets. Please note, once the legally binding contract is formed, you are giving up your rights to the Resale Ticket and are legally bound to supply the Resale to the relevant buyer. 12.2 The headings used within this Ticket Exchange Policy are for reference purposes only and do not affect its interpretation. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. If the tickets are from a tour company such as virgin the date on the ticket is just valid from you can pick them up at any date from this date for one year :) 2. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. This is because sellers are able to include the following in the Sale Price they set: the price of the ticket plus any per-ticket service charges plus a relevant proportion of any per-order order processing fees that the seller paid when they purchased the tickets. 9.11 All purchases are subject to credit or debit card verification (if applicable), other security checks, and collection of payment by us. Once the recipient accepts your offer, you will not be able to cancel the . 1. Instead, it sat on your. If your event has been cancelled or isn't going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page. If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. Click Sell Tickets if tickets are available for sale/exchange. 5.7 You are responsible for ensuring the safe, secure and timely delivery of Resale Tickets to buyers. You can add or remove guests from a reservation, but you cant give out an extra Universal Studios ticket if they already have someones name on them. Login to your Ticketmaster Account on www.ticketmaster.ie. Can I exchange my tickets to another performance? Single (non-subscription) tickets for Broadway shows cannot be exchanged. The letters after the slash (in this case FLO) are the confirmation code, which is used to confirm the order. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o 9.17 All Resale Tickets purchased via the Ticket Exchange are final; you do not have a general right to cancel, and no refunds or exchanges will be given except where expressly set out in this Ticket Exchange Policy. However, we cannot guarantee that you will be informed of such cancellation, rescheduling or alteration before the date of the event. 2 jf. We are having the team with vast experience who always do the research and shape the information in more valuable ways for you. What happens if events are postponed or rescheduled? 8.1 We reserve the right to de-list any listings and/or cancel any orders selling Resale Tickets on the Ticket Exchange if: (a) You fail to comply with any listing conditions under clause 4.3; (b) You are a business seller and fail to comply with clauses 4.3(g) or 6.4 and/or applicable law or regulation in relation to trading as a business; (c) You fail to supply a buyer with the exact Resale Tickets ordered (including by way of a failed delivery or where the buyer receives Resale Tickets that do not match listed Resale Tickets or order confirmation); (d) The buyer is denied entry to the relevant event through no fault of their own as a result of any act or omission by you (including any failure to comply with the terms of this Ticket Exchange Policy and/or any terms and conditions applicable to the Primary Ticket and/or any other applicable laws and regulations). . If you cancel your booking 45-0 days before your arrival, there is a $200 fee per reservation, plus fees imposed by the hotel/airline and any other non-refundable amounts. You can consult all applicable terms and conditions here. 13.3 You hereby indemnify and hold harmless us and our affiliates along with their respective officers, directors, employees and agents (the ". Our newest experience, Beauty and the Beast, is a magical . 8.2 If we carry out any de-listing or cancel orders pursuant to clause 8.1, then we also reserve the right, in our discretion to terminate your Ticketmaster account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future. FRESNO, Calif. (AP) Mabu saunters across a grassy field and raises his long, gray trunk to wrangle food from a hole carved inside a large boulder, captivating the attention of a girl propped up on her father's shoulders. To exchange or upgrade the tickets on Ticketmaster, go to orders under My Tickets Section and click See Details or My Events option and Click the Sale button. Select the tickets you want to change and touch "Continue." Select CANCEL TRANSFER. No, Ticketmaster does not typically allow for exchanging tickets for another event. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. If youve bought your ticket from an authorized third-party seller, you can modify your ticket by contacting Universal Orlando or Hollywood. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. For the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster will be the only authorized seller of Lakers Tickets online . 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. A full-service national event ticket marketplace. Return to top Commissions Commissions are not recalled on exchanges of unused, non-refundable, reusable tickets, as no refund is being made to the customer. 4. Set your price or use our recommended price and tap List tickets. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. Yes, Ticketmaster makes it easy to manage your Exchange listing. Make Your Reservations Early and Adjust Accordingly. 7.2 We reserve the right to cancel orders and issue refunds to buyers where, in our reasonable opinion, a buyer is legally entitled to a refund for any reason and/or pursuant to clause 8, in which case no payment shall become due to you. Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. As long as you got it from Universal or an authorized sales channel, you wont need to pay the difference, and you can still modify it before your visit. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. 5.4 Upon receipt of the order confirmation, you must follow the exact instructions provided by us in order to fulfil the delivery of the Resale Tickets (including the instructions set out at clause 5.5 when dispatching physical tickets as opposed to e-tickets). Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. Ticketing Website App Something else. 12.3 Capitalised terms in this Ticket Exchange Policy shall have the special meaning ascribed to them as set out within this Ticket Exchange Policy. You can consult all applicable terms and conditions here. NetworkBuildz is a team of experts those specializes in Networking and Technology space. (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. Don't worry though - you'll still be able to get into the event. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. Unfortunately, no. Select the order you want to exchange under My Tickets Section. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. A: Ticketmaster should have refunded your tickets swiftly. (e) You must not include any documentation or other materials in the envelope containing the tickets (i.e. Get stock market quotes, personal finance advice, company news and more. 9.12 It is prohibited to obtain or attempt to obtain any Resale Tickets through unauthorised use of any robot, spider or other automated device or software, or any other illegal or unauthorised activity. The term ". Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. If they already have an account, be sure to use the email address associated with their Ticketmaster account, so it's even easier for them to accept their tickets. You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. Can I Change Universal Tickets Bought Through a Third-Party Seller? You can conveniently do so on Disneyland.com or Disneyland mobile app, provided that: 1) the dates are in the same tier for your one-day ticket (or the new date is in a lower tier), and 2) there are park reservations still available. Open the SeatGeek app. the event organiser, the event venue or other primary ticket agents). Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. 9.10 If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm, via your Ticketmaster account or using our. 14.3 Unless otherwise stated in this clause 14, our and any relevant Event Partners liability to you in connection with an event (including, but not limited to, for any cancellation, rescheduling or alteration of an event) and any Resale Tickets you have listed, sold or purchased shall be limited to the price paid by you the relevant Resale Tickets, including any Service Charges but excluding any Order Processing Fees. In this situation, you may be able to modify your ticket date as long as the new reservation is within the stated usage period. If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. 4.3 All listings of Resale Tickets are subject to the following conditions and restrictions: (a) You permit us, and/or a third party contractor engaged by us to carry out identification or financial checks for the purposes of verifying your financial status and undertaking fraud checks (and you agree that we may provide your account and payment card details to such third party contractors to carry out such checks). When you buy a Resale ticket, we do our best to reissue them in your name. 15.1 If we need to contact you, we will use your Ticketmaster account contact details. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. In rare circumstances, if your payment is recalled by the associated bank (a "chargeback"), we reserve the right to cancel and refund such order even where an order confirmation has been sent. In such cases we will instruct the buyer to return the tickets to us and we will forward them you to enable you to make such claim. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. How can we change the date for a different time. 15.5 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to you, us and any relevant Event Partner. Ticket prices also fluctuate throughout the year, and youre likely to come across some sweet discounts during the off-season. Secondly, Universal is more than happy to work with guests to improve their park experience. and consequently, if an order fails because of your dispatch error, you may not be entitled to receive payment for the sale and/or the terms of clause 8 will apply. 2.2 You are solely responsible for maintaining the security of your user name and password and for all activity that occurs on your account. You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. Purchasing Tickets. 1.8 Nothing in this Ticket Exchange Policy or our. 16.5 Any of our and our Event Partners affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999. Ticketmaster sells tickets on a strict no refunds, exchanges or cancellations policy. We've made it easy to sell tickets you can no longer use on our ticket exchange, meaning another fan can go instead. Why TicketMaster Changed (or downgraded) My Seats! In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. If you no longer can attend then you can either give/sell the tickets to a friend or sell the tickets on Stubhub. New support ticket . 1.6 The Ticket Exchange further provides a safe place for customers to purchase Resale Tickets at a fair price, as we impose a cap on the amount sellers can list their Resale Tickets for sale. You can list your tickets by simply logging into your Ticketmaster account and clicking on the "sell" button on your order. This is usually available for events that have not yet occurred and are sold out. You can transfer as many tickets as you like. To initiate mediation, a party must give written notice to the other parties to the dispute requesting a mediation. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. Note: New tickets must be indicated by a blue dot on the seat map. If we are unable to contact you to confirm your order with the correct details, you agree that we may treat the order as cancelled and issue you with a full refund, without any further liability. Home Help Center. Sports Concerts Theater. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. Or you can try to exchange the tickets from your account if it supported. 2.3 If you are making purchases or sales on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and this Ticket Exchange Policy and references to "you" refer and apply to that company or other legal entity). If you buy your ticket when Universal is running a promotion, you can make changes regardless of your intended visit date. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. You have nothing to worry about if you buy your ticket during the off-season and the prices surge a few days later. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. However, some tickets can't be reprinted, and these have the original purchaser's name on them. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. 16.2 We shall be entitled to assign our rights and obligations under this Ticket Exchange Policy provided that your rights are not adversely affected. 15.9 Please note that we do not tolerate aggressive or abusive behaviour towards our staff or representatives, or unreasonable demands or persistence being used (including any threat, abuse or harassment towards our staff or representatives in any form or any media). Youll have to refer to your specific booking to understand what aspects of your trip are non-refundable or subject to fees. Of Lakers tickets online the Royal Exchange, and youre likely to across... 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