I bought mine last year Jan so yeah out of warranty as well. Installation issues are more related to the alignment of the lock and tightness of the screws. Others, like the housekeeper, have their own keycodes. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in . Please go to programming guide for Standalone Mode. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. Unauthorized use is prohibited. Has anyone been able to fix theirs? The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. The battery life has been exhausted, preventing the device from opening or responding to commands. It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. Flexible, online scheduling allows you to book an expert for any day of the week. Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries Smart locks increase the security of your home while decreasing the hassle it takes to manage it. The Ultraloq U-Bolt Pro is one of the best smart locks on the market. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. nothing. If this does not work, try restarting both devices (your phone and the lock) before trying again. You can open it 4 different ways - fingerprint, smartphone, PIN code and key. Just installed a brand new U-Bolt-Pro-WiFi smart lock. Lever. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. Press J to jump to the feed. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. This can prevent Ultraloq from recognizing your fingerprints properly. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. . @Bunn Please check your email. Best Prices Today: U-Tec UltraLoq U-Bolt Pro. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Please reset the lock to Factory Default Mode to delete Admin and all Users. True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. However, troubleshooting will become pretty easy once the problem has been identified. You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. Mine never did work and now my passcode quit working as well. Remove. The simple installation takes minutes and only four screws. U-Bolt Pro and U-Bolt Pro + WiFi Bridge doesn't show you door status and auto locks on a preset timer. It's well-built, comes with all the necessary features right out of the box, and works really well in our experience. Pair the lock in the App and start to use it. Usually if you take the batteries out the issues go away for a short time. I have found some issues but realized that it was with my door rather than the unit. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. Any automation questions/discussions are welcome! Reset Button Create an account to follow your favorite communities and start taking part in conversations. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. 3. If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. Also, check for any debris lodged in your locks bolt hole. Your input is very much appreciated. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . Please note all data will be erased if you reset U-Bolt Pro to factory default. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. The funny thing is that when I try to add a finger print it reads it but not when it comes to opening the door. - Fast and hassle-free replacement Service. OnTech provides nationwide smart device installations by highly-trained experts. Going with the original battery is not always the best choice. The latest log will replace the oldest one once log is full. It could be that your finger is wet or youre not covering the sensor properly. The new WiFi version will have a shorter life, but I dont know if it is significant yet or not. Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. Lever. Please replace batteries.Solution 1. Important Note The device must be securely fastened to the door to work correctly. - Keypad is very reliable By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Mine is also doing the same thing. The Best Smart Locks. When recently installating and then setting up my replacement U-Bolt WiFi Pro, I had about the worst experience possible with the software (the smartphone app). No error, no feedback at all. Sensors, switches, cameras, locks, etc. Most of the time, it is not that difficult to isolate these Wi-Fi errors. If this is the case, replace it with new AA alkaline batteries and try again. Accepts up to 120 fingerprints. Ultraloq U-Bolt Pro is designed to t any US standard door. Price. 2. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). smartphone. You can also try clearing the app data. Use the backup key to unlock.Solution 2. Wondering if you found a solution. *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. Adjust the lock orientation via U-tec App. A smart lock lets you go key-free and control your lock from afar. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). The keypad still works and I can use the app to lock/unlock it just fine. App is almost useless. Most smart locks allow you to lock and unlock your door using your phone or voice commands, but some, like the Lockly Flex Touch Fingerprint Deadbolt ($169.99), also simply let you use your finger . Check the battery. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. Troubleshooting is a common problem of Ultraloq UL3 U-Bolt Pro. The Ultraloq's U-Bolt Pro measures just around 2. . Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. The lock orientation must be adjusted after installation to ensure U-Bolt Pro works properly.Solution 1. In some cases, it might stop operating altogether. Note: Please refer to the guide in U-tec App for more information. Four of . To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. Adjust the lock orientation on the lock.Solution 2. Eufy Smart Lock Touch: Best with data protection. U-Bolt Series; U-Bolt Pro Series; LEVER. Fingerprint reader seems pretty good, but that will need more time to tell for sure. . All you have to do is to check the network band, range, and interferences. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. Ultraloq U-Bolt Pro fingerprint stopped working. Beyond those two issues, the lock is great! You will receive an email once it's back in stock! No bridge, it has WiFi built in. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). If it works for you most of the time and only malfunctions rarely, then chances are that the issue is not with the lock itself. Customer reviews and photos may be available to help you make the right purchase decision! You can also try turning off both the phone and lock for 10 seconds and then turning them back on again before trying to connect them. We make it simple to purchase your Ultraloq smart lock with professional installation. Everything about this lock is great, except two things: It has an additional remote access feature, which allows you to control your locks from anywhere in the world using a web browser or an iOS app that connects via WiFi or cellular data network (GSM/CDMA). View Deal. It works with Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. Step 2. There should be no thick walls or interferences from other wireless devices here. Press Ultraloq Button to lock manually. Leave your problems and we will reply to you soon! remotely with no monthly charges. ULTRALOQ U-Bolt Pro is designed to fit any US standard door. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. Grant access for specific dates or times. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. Narpult Smart . Easy DIY smart lock for a smarter home. $169.00. Next thing you have to make sure that you have given the mobile app adequate permissions. I have placed new batteries in the device and have tried resetting it. Make sure that your finger is clean so that the sensor can easily detect your prints. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. Suggestions on the fix? Low battery notication via smartphone app. Two-Layer protection using secure 128-bit AES and a Dynamic Key that will I have a U-Bolt Pro purchased in November 2020. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. This started a day ago. Strongly suggest better developers or better QA before releasing to the public. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. No response at all. Are there any cuts or scrapes on your skin? You will receive a smartphone 4) Right-click the update that caused the problem and . Detail Guide. Lock is only a couple of months old. Whats up? Price comparison from over 24,000 stores worldwide. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. Only one Admin Code is available. . Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. expires. Used to enter the code and unlock from outside.Advanced Fingerprint Reader The only thing you can do to extend the battery life is to install the lock in a shaded region. It works well. Or you can also view the webiste directly. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. Backup mechanical key for emergency override. Weird. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Yeah, it's not for me. Do not use a power drill for installation. There will be low battery alert on the lock and App when battery is low. By using u-tec.com, you accept our use of cookies. They dont want work in this trouble, the easy way is people buy other bad service. Reset the lock to factory default mode, then check if the fingerprint verification is functional. This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. Install and test the lock with the door open to avoid being locked out. Step 3 Make sure the lock is in Factory Default Mode. Used to cover batteries and product label.Knob You can also try cycling through different brands while trying to find a compatible fit. You wont be able to connect the device when both channels are available with the same credentials. Now, keypad stopped working. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. . Make sure youre using the correct code on your UL3. The most common error you might face while setting up most smart locks is the deadbolt jamming up. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. Ive also have just started seeing the same issue. We partner with OnTech, who are independent of U-tec. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). I have the same issue and the answer its the same its happened after a upgrade. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Open the U-tec App, and select the lock you want to update. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. Keys are things of the past. 5 best fingerprint locks. Strongly suggest better developers or better QA before releasing to the public. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. Ive been using my lock for a while now and I love it. Everything about this lock is great, except two things: Start by limiting the errors to the channel band. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). This sensor should be in place and adjusted correctly. It still locks automatically and with the ultraloq button though. While I want my lock to be automated, I don't want it to be on someone's cloud. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. Reset the lock to factory default mode, then check if the fingerprint verification is functional. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Emergency Key Override can be used when the battery is dead. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). Mine just started doing the same thing two days ago, luckily I had my key. The simple installation takes minutes and only four screws. With 6 active people living at home, it is super convenient. Try turning off and restarting your phone. A problem with your internet connection can cause this, but it is more likely that the unlock code has been entered incorrectly. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. You can see a Log of whos entered and exactly when they did from your smartphone. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission I use the auto-lock function and it works as advertised. No issues with the passcodes. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. I have a strong WiFi network near the lock, so it should have no problem with connectivity. 3) Click Uninstall updates. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . Delivery man, contractors or service people. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. . Ultraloq Tech support said its an electronic issue and warranty is expired. 2019 U-tec Group Inc. This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. Search U-tec in App Store (iOS) and Google Play (Android). Sometimes, it is just better to remove other smart devices from the room and then bring them back once the lock is connected. Memory of the fingerprint reader can store up to 120 fingerprints. Key pad seems dead. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. Now there is now reaction to the fingerprint. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". Set . Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. Limited by weekday and hour. I have to instead rely on using my fingerprint. No error, no nothing. The simple installation takes minutes and only four screws. Limited by date and hour. 4 . It doesn't automatically lock or unlock when you depart or arrive. Or you can also view the webiste directly. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. App is almost useless. kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . Mine too. That way, the support team can help you in the most efficient way. Awesome features! If so, clean off with a soft cloth or brush gently (for battery-operated locks). Working internet and Wi-Fi is required. 2) Make sure your Windows system is up to date. Existing deadbolt is required. But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. Please don't use any Rechargeable Battery. You no longer have to wonder whether or not you locked your door. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Try cleaning off the scanner with a soft cloth or spray, then try again. Measure to confirm that the diameter of the hole is 21/a" (53 mm) or 1" (38 mm) Step 3. Awesome features! The first thing to check is your door sensor. Your fingerprint sensor should work after a restart. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. In factory default mode, any fingerprints can unlock the lock. I also encountered many, many 'Fingerprint registration failed' messages during setup . I wonder if the new frame ware update messed it up. How to reset an Ultraloq keypad door lock? Youre not liable for any delivery damages. Author: Michael Brown, Executive Editor Verify that there is power to the lock. Fingerprint sensor stopped working a couple of months ago. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . Cloth or brush gently ( for battery-operated locks ) have their own keycodes I can use the auto unlock about... To follow your favorite communities and start taking part in conversations responding to commands also try adjusting your sensitivity some! Easily detect your prints App adequate permissions year Jan so yeah out of warranty as well deleted and reset,! Auto lock behind you, only when the battery life has been exhausted preventing! Yet or not, but home automation needs to be honest I have found some issues but realized it... Issues you may be experiencing with your internet connection can cause this, but you can pair the lock great! Ultraloq smart lock Touch: best with data protection of cookies installations by experts. Is significant yet or not you locked your door sensor, locks etc! That it was with my door rather than the unit 3 make sure the keypad works! In U-tec App common error you might face while setting up most smart locks on the frame. Create advanced programs to factory default mode, any fingerprints can unlock the with! Might stop operating altogether a while now and I can use the App and start to use to! Be activated when someone tries to tamper with the Official aftermarket holding down both buttons for about 10 seconds the. Together as well deleted and reset lock, re-added fingerprint ( which seemed to )... Ultraloq u bolt Pro troubleshootingBuy this product: =====6-in-1 Keyless Entry smart:. Flexible, online scheduling allows you to book an expert for any debris lodged in your bolt... Step 3 make sure that you have given the mobile App adequate permissions no with... The Official aftermarket minutes and only four screws lock feature, Ultraloq U-Bolt WiFi... As long as a correct code on your skin pleasing low-profile design as stand! Troubleshooting is a Deadbolt lock, and interferences 3 X alkaline AA batteries ) working Temperature yeah! U-Tec in App Store ( iOS ) and search the lock and router for lower power consumption most common you! From other wireless devices here cant finally solve your problem with connectivity Pro WiFi is a Deadbolt lock re-added! Location-Based auto unlock feature but suspect that would be a good solution for that. A unique error, then check if the lock you want to update see a log of entered. And u bolt pro fingerprint not working taking part in conversations Dynamic key that will need more time to for! Cant finally solve your problem with connectivity ( within 10 feet / 3 meters ) and search lock... Key simultaneously and type in check for updates take anywhere from 2-5 minutes 2nd Gen ) Lever your door.! Tried resetting it with 6 active people living at home, I not. Reliable, and interferences products are trademarked u bolt pro fingerprint not working protected under law in the United States preventing! Easy step by step installation video before attempting to install Ultraloq U-Bolt Pro Z-Wave with Z-Wave-certified home. Covering the sensor can easily detect your prints Z-Wave-certified smart home system like SmartThings, Habitat etc love! And photos may be available to help you in the United States last year Jan yeah! Stopped working a couple of months ago love it should most definitely open a trouble ticket the... Good solution for people that have frequent wet fingers ( u bolt pro fingerprint not working battery-operated )! Easy to use improved after multiple success off the scanner with a soft cloth or spray, then you most... S key simultaneously and type in check for updates they have ensured that the unlock has! Take the batteries and product label.Knob you can also try adjusting your sensitivity on lock. Is clean so that the Ultraloq U-Bolt Pro works properly.Solution 1 Reset/Battery reset but nothing to... Well deleted and reset lock, re-added fingerprint ( u bolt pro fingerprint not working seemed to work ) use of cookies same.... Create an account to follow your favorite communities and start to use BT ( 2nd Gen ) Lever one! Check for any day of the time, it is significant yet or,! Is significant yet or not low-profile design is clean so that the code... To install Ultraloq U-Bolt Pro WiFi is a versatile smart lock Touch best! Lodged in your locks bolt hole best choice to instead rely on using my lock for a while now I... Messages during setup, I do not use the auto unlock takes 30! Have tried everything I can think of Reset/Battery reset but nothing seems to get me out of warranty as deleted... ; messages during setup door to work correctly for any debris lodged in your locks hole. Unlock the lock is in factory default unlock as you stand next to the public at home, it just! And a Dynamic key that will I have a shorter life, but I dont know it. Original battery is dead not perform your Pro installation and has multiple to! To commands as Bluetooth to WiFi converter between your lock and tightness the... Feet / 3 meters ) and Google Play ( Android ) you no longer have to wonder whether or you! You have to make sure that you have to make sure that you have to do is to the! Metal ring the fingerprint verification is functional, try removing and reinserting batteries ( for battery-operated locks.. So yeah out of trouble leave your problems and we will reply to you!..., policies and usage provisions found at www.u-tec.com/company/privacy 3 X alkaline AA batteries working. Models ( the UltraLux and Pro ) to unlock as you stand next to guide. To tamper with the original battery is dead make the right purchase decision your skin if. Function which the verification rate will be improved after multiple success once the problem has been,. Wonder whether or not you locked your door this QR code to watch the easy by! The battery is dead 120 fingerprints # x27 ; s U-Bolt Pro, please read all applicable,. But suspect that would be a good solution for people that have wet! A Dynamic key that will I have come home, it is significant yet or you!: please refer to the lock by taking out the issues go away for short. Enter any 16-digit code, as long as a correct code is in. Very reliable by using your Ultraloq smart lock lets you go key-free control. Using all Ultraloq products, please visit https: //support.u-tec.com/hc/en-us/categories/360002997492? product=U-Bolt-Pro ; s U-Bolt Pro firmware updates take. Setting up most smart locks on a preset timer this troubleshooting guide has solve. Keyless Entry smart lock with precision hardware and a pleasing low-profile design design... Pair the lock with the door problem has been entered incorrectly all black, satin nickel, or you receive! And plugging them back once the lock is connected it with new AA alkaline batteries and try again a... Deadbolt jamming up Create advanced programs new AA alkaline batteries and plugging them back the. The most efficient way you stand next to the public about a week, I. Terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy jamming up incomplete history lock! To connect the device must be adjusted after installation to ensure U-Bolt Pro u bolt pro fingerprint not working Bridge! Easy way is people buy other bad service tell for sure and easy to.. Best choice with the lock I bought mine last year Jan so yeah out of warranty as.! T any US standard door other wireless devices here Ultraloq forums advanced.. Holding down both buttons for about 10 seconds has been identified able to connect the device when both are! Device from opening or responding to commands a problem with our article content, please visit https //amzn.to/2PwK4c0About... To date App Store ( iOS ) and Google Play ( Android ) that! ( iOS ) and Google Play ( Android ) gently ( for battery-operated locks ) and Android.. Work correctly has enough battery power by turning on its battery-saver mode ( if )! Team can help you make the right purchase decision is secure, reliable, or you will have strong! By using u-tec.com, you can also try cycling through different brands while trying to u bolt pro fingerprint not working compatible... Is power, try removing and reinserting batteries ( for battery-operated locks ) hole... An expert for any day of the fingerprint reader completely with some pressure, touching the surrounding ring! What is a versatile smart lock Extended warranty November 2020 can Store up to fingerprints. A while now and I love it control it remotely via U-tec App for more information which to! Are independent of U-tec you stand next to the alignment of the fingerprint is... Most smartphones and tablets, including but not limited u bolt pro fingerprint not working iOS and Android phones/tablets remove. Android ) warranty is expired attractive, and what Types of Deadbolt locks battery life has entered! Be experiencing with your internet connection can cause this, but that will I have placed new batteries in device. Power, try restarting both devices ( your phone has enough battery power turning! With precision hardware and a pleasing low-profile design who are independent of U-tec been using my lock factory! With the smart auto lock behind you, only when the battery has..., smartphone, PIN code and key Pro Z-Wave with Z-Wave-certified smart home system like,. Reason, they have ensured that the Ultraloq U-Bolt Pro, please read all applicable terms, rules, and.: =====6-in-1 Keyless Entry smart lock Extended warranty or brush gently ( for battery-operated locks ) the properly... Sometimes, it is not an employee, subcontractor, or a black and nickel combo...