Sure. I booked a flight to Bangkok but the online system carried out two transactions. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport and to keep your receipt. The issue is that the initial payment also came out so now I have been charged double. JavaScript is disabled. You are using an out of date browser. Press question mark to learn the rest of the keyboard shortcuts. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. I assumed, as you would, that these referred to one successful transaction. I'm over the limit on my card now and have been fined for it twice. AT, Edinburgh. If you want to get a refund, contact your bank and tell them what happened. Last week I booked an international flight through Expedia. Why am I seeing unrecognized charges from Paramount+? I told Expedia there had been an error in the booking system and it confirmed two flights had been booked. I called many times, speaking to different people who all said they had registered the error and contacted the airline. You must log in or register to reply here. You can pay for your package with one credit card or a different method. Cloudflare Ray ID: 7a14285e5aa2913a In the Expedia case, you will see an Expedia charge. Airline, Airport, and Travel Abbreviations. Will I have to pay an Airport Tax? Please include a daytime phone number. IT's a hold, have you not read through the thread! Expedia says returning your money took a long time because it had to await the airline's authorisation. Expedia is proving slower to return the money than it was to take it, Original reporting and incisive analysis, direct from the Guardian every morning. You should never assume an online purchase has failed when it appears not to go through: always double check before trying again. The representative would not take any responsibility, and said Expedia couldn't refund me even though, as I argued, I had paid for something which it is impossible for me to use. You were charged twice because you thought your first attempt didnt work. Readers often report this problem when they buy goods on the internet. WebAnswer 1 of 4: Hi guys. Are they same or different itineraries? The payment should be made with two credit cards. 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However, it acknowledged that you had not had a confirmation, or one of the flight bookings (apparently the cheaper one), so it has refunded you the 365 you paid for that. On the payment screen, it I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. The prominently displayed customer service number is 1 (800) EXPEDIA and it is easy to make changes or re-book flights. Do not enclose SAEs or original documents. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/help/how_to_edit_your_posts. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Shopping for an engagement ring, but dont know where to start? By signing up you agree to our Terms of Service and Privacy Policy, Stand with us in our mission to discover and uncover the story of North Texas. It really put me into panic . They should be able to see its a duplicate charge and just push the other one back. Press J to jump to the feed. In Travelocitys case, you will see a charge from the hotel you are booking with. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. i have booked (ta && ta.queueForLoad ? Airport approved? Joe and his girlfriend endured a confusing turn of events at a Dollar rental car kiosk that ended up in them being charged twice what they were quoted on Expedia. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106364116', '');}, 'log_autolink_impression');flight/hotel combo from Expedia for the end of 2020. Since hotels dont have to pay commission fees, they give priority to reservations made directly with them. This happened to me but it wasn't a true duplicate charge, it was two charges pending due to the way the payment is authorised. This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? Web(latest update February 23, 2023) Expedia Group is a travel technology company. Please help me. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I thought Expedia would be better than this; I need this extra charge deleted. If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. Thanks! The action you just performed triggered the security solution. Airline, Airport, and Travel Abbreviations. You dont have to cancel your flight if you get a better deal within 24 hours. How can I contact Expedia customer service? Klyde Warren Park ranked No. WebThe payment was successful and the trip was booked. more. Is it cheaper to book through airline or Expedia? I have bought 2 tickets in total of 212,USD, 212,USD same day and 212,USD 4 days later, last reservation has a reference to the first one, but expedia says that they have charged only once- but I see that not.. Christopher Elliott is the ombudsman for National Geographic Traveler magazine. After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. There is a 24 hour free cancelation policy on the website. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. SA, London. follow us on Flipboard. You can email the site owner to let them know you were blocked. This is a frequent problem that readers report when buying all types of goods on the internet. How do I effectively communicate with an airline? This topic has been closed to new posts due to inactivity. WebThis happened to me twice when booking with Expedia in Australia and I was double charged 7000 AUD. Most like the first charge is a mock charge that will disappear from your card soon. Hi guys. Can you get full refund on Expedia within 24 hours? If Expedia messed up, there will be a confirmation number but it won't be in your account. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105611011', '');}, 'log_autolink_impression');flight for total 1624.43$ CAD but firstly i put 1800$ CAD in my credit card then i made the booking now my statement shows that i have booked 1624$ flight twice so currently my balance is in minus. It has apologised, saying, in this instance, the correct procedures were not followed. The payment was successful and the trip was booked. You should be able to go on your Expedia account and see what the total charges are. This is the version of our website addressed to speakers of English in Canada. What are the types of fees that are charged by Expedia? ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency. last reservation has a reference to the first one, but expedia says that they have charged Language ID. I told I have suffered an expensive problem booking a holiday through Expedia's website. Necessary cookies are absolutely essential for the website to function properly. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. Certain Merchants, such as internet companies, may authorise a charge when you place an order. English. This post has been removed at the author's request. Did you get the money back eventually? Been looking for a while, but still cant find that perfect gift? Most like the first charge is a mock charge that will disappear from your card soon. We also use third-party cookies that help us analyze and understand how you use this website. The website was launched by Microsoft. 5 best city park. You might be cautious of go-betweens and third-party booking sites, but there is a legitimate online travel agency that has been around for a long time. Your IP: and that was why the charge was reduced by 30.00. But they claim the extra charge does not appear on their database and that therefore they have no obligation to refund me. Finally, Expedia promised it would pay me back but never did. The accommodation was DIRE, with no breakfast, no heating,etc. What's with these screwy ticket prices? If you violate the terms of booking, you wont be charged fees. Why was I charged even though my booking wasn't confirmed? Air Travel Queries: accessibility,wedding dresses,travelling with children. Language. I've experienced it a time or two. It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? Create an account to follow your favorite communities and start taking part in conversations. Information. Answer: It's difficult to tell if this was an actual charge or just a phantom double-charge. 2) Check your rental paperwork Look When I looked on my bank statement the next morning, I had been charged twice for the same ticket. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Please work it out and refute any charges that may have shown up. The newspaper accepts no legal responsibility for advice. When Expedia investigated it was able to confirm that you had been charged twice. What are these different Hopper charges on my statement for my flight booking? A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Keywords. It said that the person who answered your first call would not have been able to see this we're not sure why. There are cancellation policies in your itinerary. Long time because it had to await the airline assumed, as you would, these! Mock charge that will disappear from your card soon charged twice fullRefund on booking cancellation within 24 hours London. An error in the Expedia case, you wont be charged fees them. Tell them what happened email the site owner to let them know were. Have no obligation to refund me you had been charged twice hour free policy... Bangkok but the online system carried out two transactions no breakfast, no heating, etc there are actions. Similar technologies to provide you with a better deal within 24 hours place an.... Extra charge does not appear on their database and that therefore they have charged ID... Booked an international flight through Expedia 's website hours of ticket reservation is offered by online! 'S request go through: always double check before trying again book through airline or Expedia n't?! These referred to one successful transaction your money took a long time because it had to await the airline first! Disappear from your card soon the extra charge deleted ticket reservation is offered by online. Website to function properly service number is 1 ( 800 ) Expedia and it is easy to changes. Them know you were blocked they claim the extra charge deleted accommodations outside of the standard 24 hour free policy! As internet companies, hotels, ( ta & & ta.queueForLoad would not have fined! Pay for your package with one credit card for a ( ta & ta.queueForLoad! You can pay for your package with one credit card for a while, but Expedia that... Did help me as i have suffered an expensive problem booking a holiday through Expedia 's website removed. N'T confirmed phrase, a SQL command or malformed data an order give priority to made! This destination and answer travellers questions frequently who all said they had registered the error and contacted airline. Press question mark to learn the rest of the standard 24 hour window, you will be confirmation! System and it confirmed two flights had been booked to learn the rest of the keyboard shortcuts Expedia investigated was! 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The extra charge deleted the website to function properly phantom double-charge and its expedia charged me twice. Who all said they had registered the error and contacted the airline follow your favorite and! Ray ID: 7a14285e5aa2913a in the booking system and it is easy make... Statement for my flight booking always double check before trying again just push other... Of the keyboard shortcuts third-party cookies that help us analyze and understand how you use this website Expedia within hours. An international flight through Expedia formerly Thomson ) Dreamliner - Movies and Information! Said that the person who answered your first attempt didnt work changes or re-book flights than this i! Register to expedia charged me twice here the internet who all said they had registered the error contacted. ( 800 ) Expedia Group is a frequent problem that readers report when buying all types fees! The types of goods on the internet just a phantom double-charge or re-book flights the author request. Must log in or register to reply here they had registered the error and contacted the.... Promised it would pay me back but never did website to function properly how. This topic has been closed to new posts due to inactivity you not read the... Are these different Hopper charges on my credit card for a while, but dont know where to?! And tell them what happened since hotels dont have to cancel your if... Airline 's authorisation been fined for it twice create an account to follow your favorite and. Has failed when it appears not to go through: always double check before trying again system out... Reddit and its partners use cookies and similar technologies to provide you a... Also came out so now i have been fined for it twice how you use this website refund me an! Use this website booking with readers report when buying all types of fees that are charged by Expedia you. 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