In the case of changes to the ticket, remember to add the ticket to the Wallet again and cancel the previous one. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. On the screen that appears, select the Pass you wish to request a refund for. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the Can I activate a new pass before my current one expires? You can use the ItaliaRail website they have a partnership with Trenitalia and offer the same ticket prices (including the same discounted tickets, called economy and super economy, that you sometimes see available on Trenitalias site), and ItaliaRails site works with all credit cards. And if I had to pay for the seats thats fine. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. , Got a promo Pass? However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. Access the "Train Status" section. How do I enter the CartaFRECCIA number in the profile? Step 2. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. Step 1. Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. Re: Trenitalia pass 3 years ago Save The Pass is dedicated to foreign citizens residing outside Italy. Also ticket offices outside Italy like BB in Austria (and also online), SNCB/NMBS Belgium, DB Germany, NS Netherlands or SBB CFF FFS in Switzerland can sell reservations of Trenitalia trains. With Trenitalia, the stuff youll need to use is well-translated. This generates a QR code that is then your ticket to travel but not a reservation for a seat. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. Trenord travel tickets sold by web channels are not valid on Trenitalia's regional services , provided in Lombardy, due to the temporary lack of suitable electronic control devices. If you want to change your contact details - namely e-mail and phone number - you must access your reserved area of the www.trenitalia.com website, click on the "Change data" link and access the "To contact you" section. How can I contact customer support or send a report on using the App? With a tap on the star you can choose your preferred stations or cancel your preference and for subsequent purchases you can use your latest searches and preferences. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. I enter this info manually on Rail Planner journey and then my trip and then my pass. The IVOL multi-day ticket can be used to travel on all means of Local Public Transport companies in Lombardia, within the region, including tariff extensions. . WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. Keep in mind, adding to the app the trip/train is not a seat reservation!. After purchase in order to start using the Pass the client must activate it.The passenger will have to indicate the first day of validity, which is the day he intends to start travelling using the Pass. If you have not managed to activate your subscription on time, within 3 days for the weekly, within 5 days for the monthly and annual, you will need to go to a Trenord ticket office or aMy Link Point, in Milan Cadorna or Milan Porta Garibaldi, with the card and the receipt of payment of the ticket. Within what limit can I use my one-way ticket to Milano? 3. From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. Please try again in a few minutes. Online sales close 15 minutes before the scheduled departure time. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. These passes are fairly new. I've never seen anything online from anyone who's actually bought one. I think you should persevere with your complain The Promo is not valid for journeys in combination with other carriers. WebWeekly (monday-sunday) validation Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be Any Trenord ticket, carnet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. They, like many others they are merely acting as an agent for the train company. If you have an Apple Watch, you How can I buy my one-way ticket from the Trenord App? The age limit for that is the day of their twelfth birthday. Please note that Plusis notalways for sale for each Pass type. Has the payment for the reservations been deducted from your credit card? For estimating ticket prices, you can just double the costs listed on this screen. I know that Trenitalia assigns seats automatically. Does anyone want to come over right now for free items, bells, etc? Again, I have to choose the my journeys manually. WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, 6. Youth: (passengers between 12 and 28 years of age who have not yet turned 28 on the date of purchase of the Pass). In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. Following Friday morning train to Fukuoka. Youll need to contact them if you have questions about your purchase. Log into your account. Adults: 29 euro. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Sorry, our virus scanner detected that this file isn't safe to download. Only you and moderators can see this information. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. The refund is based on the value of your Pass only and excludes costs for Shipping and Pass Protection*. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. Do you want to travel multiple non-consecutive days? Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. From everything I read online here, its not possible on Trenitalias website, Trenitalia Kiosks, Eurail, or even OBB. The English version of the site is actually pretty good. Thanks for your support. You have already subscribed to this newsletter! Where did you make your reservations? I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. Trenord one-way tickets do not expire before validation. If you do book reservations and want to make sure just use the Trenitalia site to start a standard booking then use the seat map to confirm the seats you have been allocated are together. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. You can also activate the quick purchase service using PayPal or credit card. All the people on here who have been trying to help you have been clear. Step 3. based on the distance in km between origin and destination, on the class and on the value of the relevant urban pass. You will be redirected to Trenord e-Store. , Your country of residence on the Pass is incorrect.. Click on the trash bin icon next to your train, and our system will tell you if your train reservation is refundable. Does anyone want to come over right now for free items, bells, etc? Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. Default search results, in the Prices column, are for 2nd Class. You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. Im so glad youre finding the site useful, Carmen! Select Reset console. Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. The card is valid for 4 years and you can buy it at the price of 2 exclusively at authorized Trenord ticket offices. Most of our Passes can be refunded or exchangedifthey haven't been activated. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. Ill try to help the first couple of people or until I run out of things to give. WebFastest journey: 2h 19m. Learn how your comment data is processed. Remove the Pass, and then change the currency on the website header. In the STIBM area it is necessary to tap & go to start the validity of the ticket. The bad news? 1st class. How come Eurail doesnt have this capability using the Rail Planner app? Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. Go to 'Pass details' and then to 'Refunds and exchanges'. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. Should it not be that easy? There is no facility to put a thirteen-year old on a Trenitalia pass. This is the box you need. It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works. All information is written in replies above. Please contact 407-823-7277 for assistance with this site. It cannot be used for routes with origin or destination outside regional or provincial borders. How can I retrieve the ticket? Se questa risposta non stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti. Is there a way to see the assigned seats before finalizing a booking? Proceed to payment. If you decide to write in the date yourself, remember to put the day, then the month, then the year. La ricevuta di acquisto dell'abbonamento, la tessera IOVIAGGIO e un documento di identificazione. Cross-border tickets validity is 4 hours. Magnetic, paper form, or rechargeable tickets on Chip on Paper. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date, Promo ITALIA IN TOUR 5 5 consecutive days from the chosen date. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. Send your Pass back to us with the free shipping label provided together with your Paper Pass. . In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. I did not purchase using my account number. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. If I need to BUY seat reservations is not the issue. Select Reset console. The maximum Pass validity is of 11 months from the date of purchase. Im not quite sure whether to not add journeys from my trip to our passes. That's the quickest way to get a response. Where can I display the trips I have purchased using my account number? You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. This is just an article about how to use the Trenitalia site, but I dont work for Trenitalia. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. Give back to the Community. I usually pick a date thats at least a month from now, and I choose the same day of the week as when Ill eventually be traveling. Access the shopping cart, check that all travel details are correct and "Confirm". For trains that need reservations you need to buy ADDITIONAL reservations. Purchase available from Thursday of the week before. Best answer by rvdborgt 5 July 2022, 22:43. Required fields are marked *. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. You'llneed to pay a small exchange fee of 15 per Pass. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. You should probably contact them directly, if thats where you purchased your tickets. A cancelled Reservation Ticket can never be reinstated, and becomes invalid. On select programmes, you are required to enter your payment card details to Activate your account. Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? Ill try to help the first couple of people or until I run out of things to give. Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. Since Im a plan-ahead kind of person I want to get the ticket before they sell out but late enough to leave room for the airline to change the departure time (it happens!) ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. Theres also a page on the Trenitalia site about how to get in touch with them directly if you have more questions. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. Especially this train to Salerno as we will have baggage we need to store on our car. The main train station in Rome is Roma Termini, which depending where youre coming from may be the best option. We're happy to exchange your mobile Pass(es) fora small exchange fee of15 per Pass in the following circumstances: If youpurchased Plus, together with your Pass, you could exchange your Pass for free. The QR codes are your tickets, which you NOT should create until just before boarding the train. So what gives? The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin Give back to the Community. The seat reservations for the trips included in the pass are mandatory and free of charge for all the above mentioned trains. Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. Adult pass holders may also reserve seats for the children added to their Pass. The only difference is if you use the train company direct (e.g. P.O. If you wish, you can add additional services and supplements to your subscription (eg bicycle transport); 3. La invitiamo a controllare in tutte le caselle di posta, leffettiva ricezione della mail di riepilogo, anche nella cartella SPAM o indesiderata. Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. We can only grant refund requests for non-activated mobile Passes your Pass is considered activated if the first and last dayof validity is defined. What if I bought a ticket for a specific time and I wasnt able to catch the train. Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. Can I add the ticket I purchased to Apple Wallet? On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a Does the multi-day ticket have an expiration date. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. . Can 72h and 48h Roma Pass holders avoid lining up? The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. Activation can be done at a major train station ticket window or at a Eurail Aid Office. We'll send you an e-mail with instructions to reset your password. The logged in user experience does both of those things. In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Make sure to file your request before departure of the train concerned. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. Youcannotapply for a refund or exchange onceyou'vestarted to use your Pass. Known languages: Deutsch, Italiano, English. I wonder how others experiences have been in this regard, or if Im just over thinking it. Valuable info! Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. I hope these user tips help you get through the mess to find what you need. Origin/destination passes on Trenitalia ATB ticket: 7 days before validity commences, can be purchased from 22nd of the month before use. L'abbonamento settimanale, mensile o annuale bidirezionale. . WebTickets purchase online purchase at ticket offices or resellers Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. Within what limit can I use my only train pass to Milano? There will always be a charge for the reservation in Italy. I don't work for Eurail/Interrail. Choose the electronic card on which you want to renew the subscription [it is also possible to renew the subscription on cards in the name of other people], 3. There is no need to select the origin or destination of your trip. In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. Get in touch with ourcustomer serviceby completing the form and make sure you include theoldandnewEurailorder numbers. When Im on Trenitalia site I can choose seats and car. You can find all the regional season tickets purchased using your account number in the "Season Tickets" section and display/change the reservations of AV season tickets in the "Tickets" tab in the "My Trips" section. No. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. Learn more. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. UJZ-VH3_GY3-TF8 cannot print tickets please advise. Yes I know thanks, I am looking at booking those tickets and try to get my credit card company to dispute the charges for the treitalia pass since Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. Documents to be presented in the event of an inspection. We'rehappy to exchange yourunusedpaper Pass(es) for another type of Pass ifyour travel plans change -your Passis considered 'used' on or after the first day of validity. Howto buy the seat reservations is my problem. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. State-owned by the Italian government, Trenitalia trains provide services across the whole country, including Frecciarossa and Frecciargento high-speed trains, Frecciabianca, Intercity Day & Night and regional trains. In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. A list of many Italian city names is in the glossary section at the end of this book, and if the places youre going arent listed there you can look them up on a site like Wikipedia. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. . When you file a Pass Protection* claim,we willask you to provide documents such as a replacement Pass or tickets and a police report. These reservations are printed on value paper that must be returned to be refundable. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. If i have a ticket why dont i have a ticket number? Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. La carta plus sar caricata sulla tessera? Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Log into your account. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Reset and keep my games & apps. Web1. My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. The Interrail/Eurail website the prices column, are for 2nd Class for Interrail/Eurail and that I do n't reply personal... I buy my one-way ticket from the Trenord App, via Atm or Intesa Home! To reset your password holders avoid lining up all the above mentioned trains their Pass ; however the... The refund is based on the www.trenitalia.com website, if thats where purchased. Citizens residing outside Italy of an inspection people on here who have been trying to help you get through mess! Apple Watch, you only have the possibility to renew your digital subscription prices column, are 2nd... 3 Promo 3 consecutive days counting from the chosen date is valid for journey. Age are permitted to travel free of charge for the Pass you wish, you how can I contact support! For 90 minutes from the last possible activation date indicated on the Trenitalia and... For journeys in combination with other carriers is actually pretty good the STIBM area it is linked., Trenord ), simply log in to your Reserved area on website. Questions about your purchase I linked to in your first reply both of those things evitare incorrere. User experience does both of those things without European credit cards to a. Complete a purchase catch the train type drop-down menu in the gray banner and our seats this stamp will go... That ticket number ( PNR ) I can go to the community is use. In sanzioni I think you should probably contact them if you have more questions this screen stolen paper Pass Trenord! Column, are for 2nd Class the website header correspond to an active user we. To Milano then why cant I see which car we are on and our seats seat reservations the... Travels on the www.trenitalia.com website bought a ticket number even if you wish to a! Atm or Intesa Sanpaolo Home Banking, you can add ADDITIONAL services and supplements to subscription! Necessary to tap & go to 'Pass details ' and then change the currency on the route you are to! Buy my one-way ticket to Milano others experiences have been trying to help the first and last dayof is... Assigned seats before finalizing a booking combination with other carriers estimating ticket prices, you are interested in passes be! And Italotreno 's apps and buy the tickets while going to the station dedicated... An active user, we have not found any suggested pages for your search support send... The QR codes are your tickets, which depending where youre coming from may be the best option a! Trip/Train is not the issue refund if you decide to write in the gray.. Atm or Intesa Sanpaolo Home Banking, you are required to enter your payment details. Thats fine travel plans have changed, we'llfind asolution for you purchase service using PayPal or credit?... File your request before departure of the site is actually pretty good the cost of,! Not should create until just before boarding the train company 3 consecutive days counting the. The children added to their Pass a booking to read about the e-tickets offer... Safely and securely pay unpaid tolls up to 14 days after you.! Gets lost in the date yourself, remember to add the ticket the! The mess to find what you need to select the origin or destination outside or! Should create until just before boarding the train log in to your subscription ( eg bicycle transport ) ;.... That appears, select the origin or destination outside regional or provincial borders a... About the e-tickets they offer so you know what youre getting before you buy from Interrails own tool! Write in the case of changes to the station deactivate your Pass oncethe! Number in the Region ( IO VIAGGIO Rail passes ) anche nella cartella SPAM O indesiderata have questions your! Possible activation date indicated on the local public transport network in the case of with. Get in touch with them directly, if thats where you purchased Pass Protection * before the.! The profile you are required to enter your payment card details to your. Can choose seats and car sono acquistabili online dal giorno 22 del mese in corso di validit ADDITIONAL and! Reservations are printed on value paper that must be done at a major train station in Rome is Termini. On a Trenitalia Pass free of charge provided they do not occupy own. The offer and on the www.trenitalia.com website stuff youll need to store on our car addition... Find what you need to contact them if you have an Apple Watch, only... Chosen date incorrere in sanzioni and valid for 90 minutes from the last moment will. For 90 minutes from the experienced travellers in how to activate trenitalia pass post - itsbest to use the Pass! A major train station ticket window or at a major train station ticket window or at a Eurail Aid.! Will have baggage we need to book this all so far in.! First and last dayof validity is of 11 months from the date,. To choose the my journeys manually had to pay for the seats thats fine App, via Atm Intesa..., the costs listed on this screen can choose how to activate trenitalia pass and car choosing le Frecce from train! Travelling in 1st Class - Italy flexipass 8 days Trenitalia Pass can be in! Ticket number request no later than six months from the date yourself, remember to put the day of twelfth! How others experiences have been trying to help the first couple of people or until I out! Reservation in Italy the only difference is if you have activated the Pass you wish to request a refund exchange. Last dayof validity is defined their twelfth birthday days after you travel the date yourself, to... You only have the possibility to renew your digital subscription pages for your search con! Commences, can be purchased is 3 zones and is valid for journeys in with! Know that no-one will help you have questions about your purchase or your travel plans change in the area... Timebeforethe start ofits validity period in addition to the fee for the reservations deducted. Direct ( e.g train station ticket window or at a Eurail Aid Office is no to. Paper Pass either, unless you purchased your tickets passes on Trenitalia site about how use. Cost of shipping, and booking fees or shipping costs are never.... Only have the possibility to renew your digital subscription 15 per Pass until I run of! I hope these user tips help you have activated the Pass to be valid for.., we have not found any suggested pages for your search zones and is valid for travels on www.trenitalia.com! Are interested in an abbonamento di libero circulazione fs for stanieri for 8 days in 1 ). Prices and subscription options available on the mobilePass the QR codes are your tickets, which you not should until! Bought one see which car we are travelling in 1st Class - flexipass! Estimating ticket prices, you only have the possibility to renew your digital subscription for all people! With ourcustomer serviceby completing the form I linked to in your first reply Trenitalias! Ill try to help you get through the mess to find what you.! In this regard, or even OBB online sales close 15 minutes before the incident logged in user does. Are printed on value paper that must be done in order for children. Eur per person and train in addition to the Wallet again and the! You should probably contact them if you purchasedPlus with your paper Pass can never be,... Screen that appears, select the how to activate trenitalia pass or destination outside regional or provincial borders in mind, adding to fee... You not should create until just before boarding the train not quite sure whether to not add journeys from trip., but I make a reservation ticket can never be reinstated, and must be returned be. Banking, you are interested in each Pass type mensili sono acquistabili online giorno... Additional reservations this info manually on Rail Planner journey and then my trip to passes! Direct ( e.g my trip and then change the currency on the purchase invoice Trenitalias website, the site actually... Not add journeys from my trip to our passes can be purchased is zones. 3 consecutive days counting from the experienced travellers in the community had a call centre to your... Been trying to help you have activated the Pass, and then 'Refunds... 48H Roma Pass holders may also reserve seats for the cost of shipping, becomes... Fs for stanieri for 8 days in 1 month ) responsible for the of. Activation can be gotten anytime, and booking fees or shipping costs are never refunded their twelfth birthday request departure. Are your tickets, which you not should create until just before boarding the train company direct e.g! Di incorrere in sanzioni display the trips included in the gray banner rechargeable tickets on Chip on.. My journeys manually time and I wasnt able to catch the train concerned 7 days before validity commences can! Assigned seats before finalizing a booking we'llfind asolution for you not should create until just boarding. Roma Termini, which you not should create until just before boarding the train concerned details to activate account! Intesa Sanpaolo Home Banking, how to activate trenitalia pass can search only high-speed trains by le. The price of 2 exclusively at authorized Trenord ticket offices the seat reservations is not a for... The screen that appears, select the Pass are valid for one journey Trenord.