How will my motorbike be secured onboard? Avocadoes were so old, even sour taste. Are there public transport links to the port? Our friendly team at Guest Services will be delighted to assist you with any queries you may have about the facilities onboard during your crossing with us. If you don't have a profile, please enter your booking reference and email address below to access your booking details. We were looked after by Kirsty and Jamie they were lovely, they went out of there way to make our journey enjoyable we felt really looked after us. Cannot, however, fault Stena Line and would definitely travel with them again. How do I book if I don't know the vehicle registration? You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. Booked at short notice to return from Dublin to Holyhead after my Irish Ferries booking was cancelled due to adverse weather Price was equivalent to the cancelled booking. The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Staff very friendly and helpful. Each cabin contains single berths, a TV and desk area. What facilities do you have on your ferries? All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Do I need a printed copy of my ticket to travel? We usually go with Stuarty75's option but last year we did pay extra for Stena Plus on the (ta && ta.queueForLoad ? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. What are the call costs for using my mobile phone onboard? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few. Do you provide a late check-out option on your ferries? Aye, get a cabin, have a wee doze and wake up fresh the other end. Great day out. Are your ports and ferries accessible for reduced mobility passengers? Cannot, however, fault Stena Line and would definitely travel with them again. You also get express boarding and disembarking. There's actually quite a varied selection and they are replenished throughout the journey. We turned our car in at the port and had a great experience on the Ferry. I was very happy to hear this. Do you have electric vehicle recharge facilities onboard? You also get express boarding and disembarking. Are cabins mandatory on overnight sailings? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The en suite includes an accessible toilet, sink and shower. What are Stena Line's vehicle categories? Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Please consult your vet for more information. How can I make a booking using a Tesco Clubcard voucher? )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! Can I check my luggage in for the sailing? Tripadvisor performs checks on reviews. It does say complimentary drinks but doesn't state if alcoholic or not. I would highly recommend the Dublin to Holyhead Stena Estrid, I'll be booking again soon. Want to keep up with all of the latest news? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. But I would have to pay 250!!!! Can I bring a bicycle on my rail and sail journey? We turned our car in at the port and had a great experience on the Ferry. Can I check my luggage in for the sailing? I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? If not a cabin. When entering the passenger birth date you are expected, no have to, press hundreds of times to enter the correct date. Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. Youll love the stunning Scandinavian inspired interiors of Stena Embla, the relaxing lounges and thebeautiful sea views. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. So much more than we expected. Take in a free movie in our Movie Lounge and relax and enjoy your screen time onboard. Where can I find directions to the terminal? Unfortunately the booking procedure is a BLOOY joke. Spacious room with a double bed, tv, small sofa and armchair. Thats after having already having had to swap a cabin for Stena Plus, which on this 8.5 hour crossing was frankly s**t! What fees, dues and charges apply and when? Would book a suite again.Fares can be pricey especially at peak times. We use this service a few times a year with our most recent over the last few weeks. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! Bus 96 waits at the ferry to This was well worth it, comfy seats, great views, television, newspapers and copious amounts of snack food and drinks. Well worth the money. Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. Do you provide meals onboard for people with special dietary requirements? Accommodation in November & amount of time to stay. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Do you have electric vehicle chargers at the port? Anyone can write a Trustpilot review. Onboard well take care of the big little things to ensure you have a great travel experience. I did it once as we booked late and couldnt get a cabin. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Review tags are currently only available for English language reviews. Where can I find information on careers with Stena Line? 15.12.2017 . How do I register for the Extra loyalty programme? Plenty of free snacks, drinks and nibbles. Check-in for vehicles closes 60 minutes before the scheduled departure time. Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. This topic has been closed to new posts due to inactivity. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). There is free tea,coffee, biscuits and crisps also think there are soft drinks. Weve some great travel options for your pet. more. Tea,coffee,soft drinks and wine. Travelled from Belfast Dec 22nd the ferry was spotless and staff friendly, plenty of room and no trouble getting seats. Its an ergonomic disaster! Otherwise a good ferry and I will use them again. I just being a bottle of whiskey in my bag for the cabin. The Stena Plus Lounge is also available on our routes to Denmark. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Are there toll roads I need to be aware of close to the ports? Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. Then there was the lovely Brittany. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. Do you provide luggage lockers at the terminal? On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. Stena Edda. Recommended experiences in and around Belfast. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Can I stay in my vehicle during the crossing? Services vary on each route, therefore, please check details when booking your crossing. What are the Stena Line's age categories? Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Are your ports and ferries accessible for reduced mobility passengers? How can I check if my sailing is on time? It's an ergonomic disaster! All rights reserved. Sailed twice with stenaline from rosslare to cherbourg last year and the ship and crew were fantastic, really made our trip. Do you provide a late check-out option on your ferries? Shop well stocked with some good deals. This was the highlight of our trip, my grandson was thrilled to bits! Bad enough they cancelled our morning sailing without offering an alternative! Different departure location and trouble free boarding. Answer 1 of 9: Hi all, Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Clean, spacious and also impressed with the size of the kennels. What can I use my Extra points to purchase? Economy fare conditions are more restrictive than our Flexi and Premium fares. How can I check if my sailing is on time? Can I check my luggage in for the sailing? Are cabins mandatory on overnight sailings? What is the Business Traveller programme? Can imagine it would be even better on a longer boat. Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. With Stena Edda, we offer a great choice of daily sailings on our route from Belfast to Liverpool. disaster. Weve sent you an email. Where can I find directions to the terminal? read more. Thanks everyone, gone with a cabin for the trip. No information explanation or apology people left standing waiting for the lifts to work, most unmasked for almost an hour. Was an early boat so decided to use the voucher on the room and it was blissful. We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. How do I book if I don't know the vehicle registration? Simply click on the Open chat button. Explained to the ticket man, he said I could get on no problem. I want my money back! Different passengers or vehicles out/return. If you enjoy the finer things in life then Stena Plus is for you! Plus unlimited drinks and snacks. What facilities do you provide in cabins? I recently travelled Dublin to Holyhead to collect my new rescue dog. Boarding process very efficient. This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. It was worth every penny. You can view, amend or cancel your bookings online by logging into your Stena Line profile. What are the opening hours of your ferry terminals? I made them bring back the biscuits because I was hungry! Get answers to your questions about Belfast, Trip Reports from visitors to Northern Ireland. Absolutely disgusting. Public transport from lanyon place to hope Street. From Steven and Sharon. ago It's a very long, very uncomfortable crossing without a cabin. 'Stena Plus' premium lounge (additional fee applies) with table service and dedicated toilet facilities. Only wanted coffee but had to queue for ages as other people ordering breakfast, should be a separate queue just for coffee.The decaff coffee tasted like dishwater, in fact no taste at all (decaff sachets apparently), then overcharged for biscuits. Accommodation in November & amount of time to stay. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are there conference facilities available onboard? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. What are the opening hours of your ferry terminals? Short Stay by Motorbike to Ireland or Britain. It was worth every penny. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Are there public transport links to the port? It was worth every penny. Suggested companies are based on peoples browsing tendencies. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. Create an account to follow your favorite communities and start taking part in conversations. :). 2023 Trustpilot A/S. We also ensure all reviews are published without moderation. :). I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. Klopp_is_God 6 mo. What happens if my sailing is delayed or cancelled? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. If you don't have a profile, please enter your booking reference and email address below to access yourbooking details. There is supposed to be a non-stop supply of all supplies all journey. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! I think its good value especially if boat is very busy. Over 8 hours you easily get your moneys worth. Two and a half hours travel. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Is there Wi-Fi available onboard and, if so, is it fast? Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. For the sailing biscuits and crisps also think there are soft drinks 4 stars as loading... 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